Manager Of Inside Sales
Minnesota Timberwolves
Minneapolis, MNThis was removed by the employer on 12/4/2018 6:16:00 AM PST
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Full Time Job
Job Title: Manager of Inside Sales
Department: Membership Sales
Reports to: Director of Membership Sales
Position Type: Full Time/Exempt/Regular
Date Modified: 7/23/2018
Position Summary/Objective: This position will develop and execute strategic and tactical plans to achieve revenue targets. Primary responsibilities of the Inside Sales Manager are to recruit, hire, motivate and teach Inside Sales Associates. Additionally, this individual will support group sales efforts, partial membership plans, and Minnesota Lynx ticket sales.
Essential Functions:
Reasonable accommodations may be made to enable individuals to perform these essential functions:
1. Continuously recruit and maintain a pipeline of potential candidates and work closely with Human Resources to efficiently fill open positions.
2. Partner with Director of New Membership Sales and other leaders within our team to identify potential development opportunities and the candidate(s) best suited for growth.
3. Create and execute a training plan focused on the development of the Inside Sales Associates including: educating Associates on all product offerings, pricing and sales strategies, as well as market trends and industry best practices.
4. Set clearly defined daily, weekly, monthly and annual targets for all staff members, and provide training and guidance toward achieving individual and group goals.
5. Hold Associates accountable to weekly hustle metrics, with heavy emphasis on face to face appointments.
6. Research and identify potential new revenue opportunities and lead process to create a profitable business plan around each new product and offering.
7. Assist in developing the organization's new sales plan including pricing, process, timelines, value proposition, resource allocation, as well as managing internal and external communication
8. Educate all departments on the integrated success of membership product offerings, pricing and sales strategies, as well as market trends and industry best practices.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time.
Knowledge, Skills, Abilities & Other:
1. Strong written and verbal communication skills required.
2. Computer skills required: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
3. Knowledge of CRM and Back Office is strongly preferred.
4. Able to work flexible hours including nights, weekends and holidays.
5. Ability to work well on a team and independently.
6. Ability to manage specific processes and tasks in the department.
Experience: Three (3) plus years of experience working in sales and services environment is preferred. Minimum two (2) years supervisory or managerial experience.
Education:
Bachelor's degree or equivalent experience preferred
Specialized Knowledge, Licenses, etc.: Experience working in sports is preferred.
Supervisory Responsibility, if any: This position does have supervisory responsibility
Work Environment
This job operates in a professional office environment. Office hours are typically Monday-Friday from 8:00 AM-5:00PM. In addition to working office hours staff may be required to work Timberwolves and Lynx home games as well as external events including but not limited to: charity and networking events. Work is generally sedentary in nature. The working environment is generally favorable. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps as well as moderate to high levels of noise.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently sit, stand, walk, and ascend and descend bleachers/steps in the arena. Staff may occasionally move boxes of merchandise weighing up to 30 pounds.
Travel
Position may require some travel to external events.
EEO Statement
The Minnesota Timberwolves and Lynx are an equal employment opportunity organization.
E-Verify Statement
We participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot prove this, we will give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) to resolve the issue before any action might be taken against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
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