Coordinator, Delivery Services
Metro-Goldwyn-Mayer Studios Inc
Beverly Hills, CAThis was removed by the employer on 4/18/2019 4:08:00 PM PST
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Full Time Job
Metro-Goldwyn-Mayer Studios Inc. ("MGM") is seeking a Coordinator of Delivery Services to handle the scheduling and ordering of physical and digital delivery along with the tracking of materials for license agreements related to various territories.
Responsibilities:
• Anticipate and respond to servicing inquiries for assigned territories
• Review delivery requests against contractual terms, i.e., licensed titles, license period, and technical requirements
• Track license periods and follow-up for delivery requests in anticipation of license start date
• Order materials from labs
• Work with labs on client onboarding and encoding requirements
• Work with Sales, Marketing and IT to provide metadata and promotional materials to clients
• Coordinate tracking, repair, and replacement of any rejected materials
• Determine appropriate source elements for creating client video material (tape and/or files)
• Maintain delivery information systems including shipping, purchasing orders, rejections, correspondence, etc.
• Analyze quality control reports and coordinate with technical specialists to determine appropriate solutions
• Confirm material availability and costs on a title-by-title basis
• Coordinate necessary language versions, laybacks/conforms, or material fixes through Tech Operations
• Research asset availability for current and library content
• Coordinate with labs for review of masters and fixes
• Alert Finance team to material rebill costs
• Advise licensees, contracts group, and sales personnel on the delivery status of materials
Requirements:
• BA/BS degree preferred
• 1-2 years of entertainment industry experience preferred
• Proficiency in MS Office and Excel required
• Working knowledge of 4K, HD, and various file formats
• Strong oral and written communication skills
• Superb organizational skills
• Self-motivated team player
• Customer Service experience preferred
• SAP knowledge preferred
• Spanish fluency a plus