Seasonal Inside Sales Representative
Los Angeles Angels
Anaheim, CAThis was removed by the employer on 9/13/2018 8:17:00 PM PST
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Full Time Job
Every year we recruit talented individuals to fill Inside Sales positions within our organization.
Reporting to the Inside Sales Manager, the Inside Sales Representative will play a fundamental role in achieving our ambitious client acquisition and revenue growth objectives. Inside Sales Reps must be comfortable making and receiving a high volume of calls per day, qualifying prospects, and closing sales while providing exceptional service. Compensation is largely based on sales performance through hourly rate, commission and bonuses. Please note that this is a temporary assignment working full-time hours per week.
Responsibilities:
• Source new sales opportunities through inbound lead follow-up and outbound calls and emails to sell season seats, mini-plans, group events, luxury suite rentals, individual tickets, and spring training packages
• Understand customer needs and requirements to assist with selling products and upgrading packages
• Provide quality customer service for all clients and document all interactions in CRM System
• Route qualified opportunities to the appropriate account executives for further development and closure
• Close sales and achieve sales quota
• Achieve daily and weekly outbound call quotas
• Respond to general questions about ticket availability, pricing, game times, dates, stadium policies and procedures, etc.
• Transact and fulfill guest ticketing requests by suggestive selling the best ticket product for their individual needs
• Process ticket orders and coordinate with the Ticketing Office as needed
• Identify prospective buyers to elevate upsell opportunities
• Provide game day support including ticket sales table, sales & service HQ, and special events
Requirements:
• High School Diploma with previous sales or customer service experience (retail, direct, corporate); advanced degree (Bachelor or Associates) is preferred
• Outbound calling skills and strong phone presence; comfortable closing sales transaction via phone
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to work independently or as part of a team to achieve goals
• Must be technologically literate and able to use/learn a variety of computer programs including Word, Excel, Outlook, ProVenue and Salesforce
• Must have strong organizational skills with attention to detail and ability to follow through
• Possess exceptional guest service skills over the phone and in-person
• Ability to multi-task, prioritize, and manage time effectively
• Ability and desire to work non-traditional hours including nights, weekends, and holidays
Due to the seasonal/temporary nature of this position, benefits are not provided.
Angels Baseball is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Questions:
• How did you hear about this job?
• Do you have knowledge of the Greater Los Angeles and Orange County Markets and possible leads?
• Are you available to work non-traditional hours, including nights, weekends and holidays?
• Briefly describe your previous experience in sales, telemarketing or customer service.