Intern - Angels Baseball Information Systems
Los Angeles Angels
Anaheim, CAThis was removed by the employer on 3/7/2023 3:40:00 PM PST
Not to worry we have many other jobs on the site;
Browse all jobs
Browse the Internships Category
Search for Intern - Angels Baseball Information Systems jobs in Anaheim-CA
Search all Intern - Angels Baseball Information Systems postings
Part Time Unpaid Internship
INSTRUCTIONS TO APPLY: Your online application MUST include an attached resume and link to example of any production work you've done. You will also need to answer all screening questions. Deadline to apply is 8:59 pm PST Friday, February 24, 2023. Failure to apply by the posted deadline and/or include the requested information may result in disqualification from being considered as a candidate for the program.
Reporting the Sr. Director, Information Systems, the primary duties of the Information Systems Intern are to provide support to end users in the use of business applications and software programs which maximizes their related efficiency and effectiveness to fulfill business objectives. This includes documenting, training, consulting, programming and troubleshooting of business applications and office productivity software. The position requires someone who is eager to learn new programs and comfortable diving in on their own to gain knowledge and develop expertise.
The person in this position will also perform more general IS support duties as required. Examples include, assisting with office moves, assisting with computer/asset inventory tasks, desktop troubleshooting, telecom-related problem tickets, etc. Willingness to perform a breadth of assigned tasks is required. Furthermore, a willingness to work IS support during a weekend Saturday and/or Sunday home game from time-to-time is also required.
This is seasonal non-benefited position working up to 40 hours a week. The hourly pay rate for this position is $21. This internship is scheduled to run through December 22, 2023.
Responsibilities
• Study and learn advanced topics in various software programs for the purpose of documenting and educating end users (through group or one-on-one training, written ''cheat sheets,'' or custom video), with of objective of increasing their productivity and effectiveness in said program.
• Communicate application problems and issues to key stakeholders, including management, IS team members, and end users.
• Field incoming problem tickets from end users to resolve application and software issues.
• Coordinate with department heads to assess departmental application training needs and objectives.
• Conduct research into software application products and services in support of development and purchasing efforts.
• Utilize Call Tracking System to document all pertinent problem ticket information, including type and nature of problem and resolution.
• Prioritize, schedule, and track all problem tickets to successful completion. Escalate issues where appropriate.
• Perform hands-on fixes at the desktop level, including installing and upgrading software, and configuring systems and applications.
• Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Administer, maintain, and enhance software and applications across the organization.
• Identify and learn appropriate software applications used and supported by the organization.
• Participate in the design, development, and delivery of software applications.
• Provide support for the testing of new and existing software applications under development or consideration for purchase.
• Perform preventative maintenance, including the installation of service packs, patches, hot fixes, and so on.
Position Requirements
• College diploma or study in the field of computer science or information systems
• Working knowledge of and hands-on experience Microsoft Windows and with any of the following: Microsoft Outlook, Word, Excel, Access, SQL Server,
• Able to develop and interpret technical documentation for training and end user procedures.
• Knowledge of trends in technology relating to software applications.
• Excellent written, oral, interpersonal, and presentational skills.
• Ability to conduct research into software development and delivery concepts, as well as technical application issues.
• Ability to present ideas in business-friendly and user-friendly language.
• Highly self motivated and directed.
• Ability to absorb new ideas and concepts quickly.
• Excellent analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a fast-paced environment. Ability to deal with quickly changing priorities.
• Very strong customer service orientation is a must.
Physical Demands
• Ability to sit and stand for extended periods of time
• Ability to traverse office and stadium frequently
• Ability to work in inclement weather (when in stadium)
• Ability to lift up to 25 lbs. occasionally
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
Please note that any job offer is contingent upon your providing verification that you have been fully vaccinated (at least 14 days have passed since receiving final dose of vaccine) against COVID-19. Job offers will be withdrawn (regardless of whether you have already signed) if this condition is not satisfied. Unless and until this step has been completed, you should not resign your current employment, otherwise alter your employment status, or alter any personal circumstances in reliance on a conditional offer. Angels Baseball is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law. If there is a medical or religious reason you believe you cannot comply with this requirement, please discuss with Human Resources if/when you are offered a position.
The Angels believe that diversity contributes to a more enriched collective perspective and a better decision-making process. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status, or any other characteristic protected by law.