Ancillary Revenue Manager

This is a Part Time Job

THE JOB

US Concerts is seeking a Venue Ancillary Manager. The Ancillary Manager is responsible for execution of all upselling operations for Live Oak Bank Pavilion & Greenfield Lake Amphitheater.

WHAT THIS ROLE WILL DO

The Ancillary Manager will be responsible for leading the team that generates all upsell revenue streams during the day of show.

RESPONSIBILITIES
• Communicate with the venue's core team about staffing, upsell availability and overall execution of upsell programs during the show.
• Communicate with the box office manager during the day of show to trouble shoot any opportunities that arise with guests, upselling availability or equipment.
• Build and maintain all upselling events at both venues and Greenfield Lake merchandise in AtVenue.
• Provide suggestions to venue leadership based on feedback from team and guests during the day of show. Suggestions may include topics such as pricing strategies, best practices and team execution for both presales and day of show.
• Provide feedback around finding new, creative revenue streams for the venue based on day of show experiences and trends.
• Secure and reconcile day of show ancillary sales and ready credit sales.
• Compile various reports to provide upsell information to venue leadership.
• Participate in meetings regarding day of show & ancillary operations.

WHAT THIS PERSON WILL BRING
• Data-driven/metrics driven
• On-site knowledge of venue products and revenue opportunities
• Innovative and creative
• Love of being in our venues with our crew members
• Ability to build relationships with a diverse group of people
• Excellent guest service and team building skills
• Ability to communicate with all levels of leadership
• Assist Ancillary Team with upselling items and in-house merchandise
• Maintain inventory of ancillary products throughout the season
• Must have daytime and evening availability on weekdays and weekends
• Must be able to stand and walk for long periods of time, outdoors, in all weather conditions
• Must be able to lift at least 25 pounds
• 2-3 years of management experience preferred

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.