Membership Associate
KCET
Los Angeles, CAThis was removed by the employer on 4/15/2020 1:43:00 PM PST
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Full Time Job
POSITION TITLE: Membership Associate
DEPARTMENT: Membership
REPORTS TO: Manager, Audience Services
STATUS: Regular, Full-Time, Non-Exempt
LOCATION: Costa Mesa, CA
COMPENSATION: Commensurate with Experience
BENEFITS: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Retirement Plan and Professional Development opportunities
Work With Purpose!
Public Media Group of Southern California (PMGSC) is looking for a friendly Membership Associate to join our diverse and growing organization. If you enjoy maintaining accurate data, building relationships with viewers, and collaborating in a team environment, then send your cover letter and resume today!
Job Overview
The Membership Associate will support the Membership D epartment by managing member communication, updating membership records, supporting live pledge nights, providing excellent customer service, attending and promoting station events, and completing other tasks, as assigned.
• Build relationships with donors through online, on-air, and in-person communications
• Respond to questions and concerns from viewers, donors, and the general public
• Oversee data management of incoming donations and member information
• Assist with live pledge by training volunteers and troubleshooting issues
• Collaborate with the Membership team and other departments to accomplish the station's mission
Qualifications
• Bachelor's degree or a combination of 3-5 years' of professional work experience is preferred
• Development or customer service experience a plus
• Strong knowledge of Microsoft Office Suite (Word, Excel, Outlook)
• Comfortable learning new software and systems