Employee Service Center Lead Jobs in Las Vegas NV
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MSG Entertainment
Market: Las Vegas Location: Las Vegas, NV
May 11, 2026
Full Time Job
The Employee Service Center (ESC) Lead contributes to consistent, high-quality service delivery and supports and manages a team of Employee Service Center (ESC) Representatives. This role balances hands-on case work with peer guidance, reinforcing standard processes, compliance, and service expectations. The Lead shares best practices, escalates risks or gaps, and partners with ESC leadership to…