Receptionist/Runner

This is a Full Time Job

Ignition Interactive is a full-service digital agency, based in Santa Monica, CA. We are focused on crafting first-class experiences that build meaningful connections between our clients and their audiences through an expert mix of storytelling, design, technology and strategy.

Summary
The role of the Receptionist/Runner is to handle phones, manage the calendar, welcome/check-in guests, follow all Company policies, effectively communicate messages and deliveries to appropriate departments/employees, deliver packages or pick up elements as needed and stock/clean the kitchen. This is an ENTRY-LEVEL position.

Essential Functions & Responsibilities
- Answer telephone and forward all incoming calls
- All calls must be answered ie: ''Ignition Interactive.''
- No calls are to be placed on-hold until the caller is identified, along with the company they are calling from
- Messages are checked from the answering machine first thing in the morning/shift
- Messages should be left in the evening for any items that will be handled by the morning receptionist
- During shift change all outstanding items are discussed between the receptionists/office manager
- Ensure that all messages, faxes, and deliveries are relayed accurately and promptly
- Sign in all elements and mail packages, as well as immediately notify the vault
- Ensure all mail is delivered promptly
- Make sure all outgoing packages are picked up and delivered when requested
- Organize and order authorized office supplies
- Order lunch/dinner for the authorized employees; maintain the menu book; follow up on orders as necessary with employees and restaurants
- Update and deliver OOTO emails to HR, Accounting, IT and Staff
- Stock drinks fridge and coffee maker
- Keep office area clean (i.e. remove large boxes, clean conference room, organize common areas)
- Clean kitchen after breakfast/take out trash
- Runs to studios/clients to pick up or drop off elements.
- Additional runs for supplies/etc. as necessary

Responsibilities:
- To be present to start shift in a timely manner
- Maintain a tidy and professional dress manner
- Handle all matters in a professional and courteous manner
- Page/communicate judiciously
- Collaborate with other departments
- Maintain and keep tidy the reception and waiting areas at all times
- Maintain all Company policies, especially vigilance with security policies
- Must have a car and current insurance

Abilities & Competencies
To perform the essential function of this position, the incumbent regularly employs the following communication and reasoning abilities and competencies:
- Effectively reads and comprehends written English
- Effectively understands, speaks, and writes English
- Able to actively and attentively listen
- Able to think through, evaluate and solve problems logically
- Able to organize work effectively in order to meet deadlines
- Attentive to detail
- Conduct all matters in a professional and courteous manner
- Collaborate and coordinate with other departments

Performance of the essential functions involves the following physical and/or sensory abilities:
- Frequently using hands to manipulate equipment or media
- Frequently typing on a keyboard
- Frequently sitting and performing deskwork
- Seeing and reading without difficulty (with or without personal corrective aides)

DUTIES AND TASKS ARE SUBJECT TO CHANGE. SOMETIMES ADDITIONAL DUTIES AND RESPONSIBILITIES ARE ASSIGNED TO ASSIST WITH OTHER DEPARTMENTS. WE ASK YOU TO BE FLEXIBLE WITH THE DUTIES ON THIS LIST.