Associate Digital Content Writer
Hulu
Santa Monica, CAThis was removed by the employer on 1/10/2020 1:04:00 PM PST
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Full Time Job
SUMMARY
Hulu's Product Education team is seeking an Associate Digital Content Writer who will be an exceptional addition to our Viewer Experience team. We write on-brand, optimized copy for Hulu's Help Center, transactional emails, proactive social support, internal knowledge base, among other digital self-service support channels.
The right person for this role creates content with the understanding that an online user's time is limited, and space constraints are always a concern. They know what plain language is and are aware that cutting down on words is just as meaningful as writing phenomenal copy in the first place.
If this sounds like a good fit for you, why not say hi?
On your application, please include your resume, cover letter, and portfolio. This is a writing job after all, and we'd love to see what you've done!
WHAT YOU'LL DO
• Translate feature and product details into easy-to-understand support content that engages and empowers Hulu viewers and customer service agents
• Keep the Help Center and other support channels up-to-date, and measure and iterate your way to outstanding self-service content
• Collaborate with the Launch readiness team, Marketing Managers, and Product Managers to write content for launches
• Participate in a cross-functional environment with various edit touchpoints
• Find just the right word. And sometimes, the right emoji.
WHAT TO BRING
• 2-3 years of content creation and/or copywriting experience
• Excellent writing skills and proven ability to write in different styles and tones
• Impeccable spelling and grammar
• Experience in writing for the web, mobile, social, and emerging platforms
• Mobile-first is your mantra and you care about readability and word choice
• Solid organizational and interpersonal skills
• Ability to independently lead multiple tasks in a fast-paced, dynamic environment
• You found at least three ways this job listing could be written better
NICE-TO-HAVES
• Knowledge of Google Analytics and Google Search Console
• Understanding of how SEO principles influence writing
• Some knowledge of HTML and CSS
• Proficiency in Adobe Creative Suite
Just like the best ensemble casts of our favorite shows, Hulu embraces diversity and is proud to be an Equal Opportunity Employer.