Collections Specialist
Hearst Magazines
Charlotte, NCThis was removed by the employer on 3/4/2020 7:12:00 AM PST
Not to worry we have many other jobs on the site;
Browse all jobs
Browse the Accounting/Finance Category
Search for Collections Specialist jobs in Charlotte-NC
Search all Collections Specialist postings
Full Time Job
Responsibilities:
• Pursue payment of past due balances for designated portfolio of accounts.
• Identification and notification of disputes.
• Elevate issues resulting in non-payment to leadership teams.
• Ensure delinquencies for assigned portfolio do not exceed the established targets based on individual and team accountabilities.
• Establish final resolution dates for aged items.
• Be actively involved in team development, promoting organizational agility, innovation, and creativity.
• Support leadership with various audits, projects, and cost saving initiatives.
• Respond to and promptly follow through on client inquiries.
• Maintain accurate records and files in concise form to ensure follow up and availability of information.
• Accountable to administer all accounts professionally and in accordance with company policy.
Qualifications:
• Bachelor's degree in business related area preferred, or Associate's degree and relevant experience
• Collections work experiennce
Skills:
• Superior communication and multi-tasking skills.
• Ability to positively interact with multiple internal and external clients and customers.
• Ability to work in a fast-paced business environment with heavy customer/client contact.
• Superior time management skills and ability to adjust to changing demands.
• Ability to ask pertinent, probing questions to determine real reasons for non-payment.
• Confidence to take the appropriate action in a competent, timely manner.
• Proficiency in Word, Excel, and Outlook.
NA