Program Manager, Growth & Technology Operations
HBO
Seattle, WAThis was removed by the employer on 4/1/2021 10:47:00 PM PST
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Full Time Job
HBO Max Technology, a growing global organization that aims to be the industry leader in building media technology solutions, faces an urgent need to scale, resulting in a need to augment our change management and growth planning initiatives. This role, part of the Growth & Technology Operations (GTO) team within HBO Max Technology, offers the opportunity for someone with exceptional organizational, program management and communications skills to make a significant impact in a rapidly growing and evolving organization by ensuring our Change Management and Growth Planning/Ops programs support a healthy organization and successful execution of our Objectives and Key Results.
The Daily
• Change Management
• Track and manage execution of change management campaign deliverables, supporting the leader of Change Management
• Help with writing for change management campaigns
• Manage the article publishing queue and editorial calendar for change management campaigns
• Development of informal video-based change management deliverables
• Work with highly sensitive confidential information
• Growth Planning/Ops
• Regular collection and reporting of key organizational growth data and performance against OKRs
• Provide logistical coordination and communication support for growth planning initiatives
• Develop project timelines, ensure the team is tracking toward appropriate milestones.
• Provide operational support across the team including team calendars, internal check ins, drafting and posting meeting notes, communicating assignments, tracking deadlines to ensure projects are meeting the timeline/schedules.
• Identify potential project risks to assigned programs.
• Stakeholder Management
• With minimal guidance, manage expectations, regular communication and ensure working groups are delivering as expected
• Step in for leader as needed to facilitate ongoing business meetings
The Essentials
• Demonstrated, flawless integrity in handling sensitive information
• Experience delivering multiple projects simultaneously in a fluid environment, while managing stakeholders and working well under deadlines.
• Exceptional writing skills
• Meeting Facilitation experience
• Experience using online collaboration tools (Confluence, Miro, Asana, Google Sheets, Sharepoint, MS Teams, Slack)
• Metrics-oriented and low-ego; able to pivot if the data supports it
• Flexibly receives both well-scoped projects ready for execution and ambiguous projects in need of a solution
• Seeks self-improvement and is adaptable to suggestions and feedback; everything (and everyone) is a work in progress.
• Comfortable with rapid iteration and close collaboration
• Strong interpersonal skills, to find and execute work that involves coordinating inputs from multiple individuals, and then advocating for and socializing that work.
The Nice-to-Haves
• Basic video editing experience
• Change management campaign experience and/or certification
• Experience with CMS-based publishing tools for corporate intranets
• Experience working in an Agile environment and/or certification
• Experience with Objectives and Key Results (OKRs)
The Perks
• Exclusive WarnerMedia events and advance screenings
• Paid time off every year to volunteer
• Access to well-being tools, resources, and freebies
• Access to in-house learning and development resources
• Part of the WarnerMedia family of powerhouse brands
Warner Media, LLC and its subsidiaries are equal opportunity employers. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.