Client Services Representative
ESPN
Coral Gables, FLThis was removed by the employer on 5/18/2018 12:09:00 PM PST
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Full Time Job
Job Summary:
The Client Service Representative will be responsible for booking, tracking, and updating all television orders across various feeds in Latin America. ESPN, Inc., The Worldwide Leader in Sports, is the leading multinational, multimedia sports entertainment company featuring the broadest portfolio of multimedia sports assets with over 50 business entities.
Responsibilities:
• Coordinates sales order processing
• Maintains and updates orders
• Executes manually all commercial changes, including: adding, deleting, allocation and moving of commercials
• Supports and enhance agency relationships by monitoring client requests to ensure scheduled commercial spots air correctly
• Assists with troubleshooting commercial operation issues and problems
• Supports assigned accounts on a day-to-day basis after the close of a sale
• Maintain close communication with commercial operations and sales planners to successfully execute each campaign
• Update flowcharts when needed if orders are modified
• Assist the clients/agencies with any questions regarding their campaigns including billing
• Work with accounting on processing any accounts adjustments or special billing requests from the clients
• Support the Finance Analyst on the tracking of accounts and revenue to ensure orders run properly
• Manage and lead projects to improve or launch new processes
• Must have strong communication and problem solving skills
Basic Qualifications:
• Must be detail oriented, organized and be able to multi-task in a fast paced environment
• Must have strong communication and problem solving skills
• Must be proficient in Microsoft Office with a basic knowledge of Excel (formulas, charts, etc)
• Must be fluent in English and Spanish
Required Education
• Bachelor's Degree
Additional Information:
**Relocation assistance is not provided for this role**
About ESPN:
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with ESPN Sales & Marketing, Inc., which is part of a business segment we call ESPN.
ESPN Sales & Marketing, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
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