Account Manager, Digital Sales
EMI Music
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This is a Full Time Job
Temporary Account Director/Manager, Digital Sales (6 months)
Account Directors manage the business plan for designated high-volume digital accounts, including commercial development and execution of revenue goals and marketing campaigns for all EMI digital products. They forge and maintain excellent relationships with labels and accounts, hit or exceed revenue objectives, and create incremental revenue opportunities.
This 6 month temporary role is located in the Hollywood office and reports to the SVP, Sales and Commercial Development.
Deliverables and Related Tasks:
Digital Development and Support
Maximize impact and revenue opportunities at high-profile digital accounts, including but not limited to Google
Develop a clear understanding of the accounts' brand(s), product offerings and consumers; and create a strategy that drives revenue and maximizes exposure for EMI's artists
Monitor activities within account base; be aware of market issues and competitive activity
Interface with international teams to coordinate efforts at accounts on a global level
Work closely with digital marketing teams to coordinate all social messaging efforts
Track and measure results, and communicate findings to wider EMI team
Manage quarterly reviews; request and utilize campaign analysis to optimize program results and drive new program development
Work with cross-functional group managers as needed to ensure inter-departmental teamwork and operational efficiency to drive revenue
Special Projects
Complete ad hoc projects and select administrative duties
Complete and distribute weekly digital reports
Prepare presentations in coordination with SVP and digital sales team, varying from large account presentations to routine upcoming release slides
Gather and distribute consumer, sales, and marketplace research
Coordinate digital presentations, meetings, and artist showcases
Maintain digital partner contact information in a central database
Balanced Relationships
Communicate effectively and efficiently within the department, within EMI, and to EMI business partners and accounts
Continually identify opportunities to better partner with accounts, sales management, and other internal functions as it relates to providing critical information
Demonstrate use of policies and practices, balancing customer needs with EMI priorities
Develop and maintain cooperative relationships with other functional areas of EMI
Teamwork and Internal Standards
Ensure departmental resources are aligned to achieve quality, efficiency, and timeliness of results in alignment with vision and goals of EMI
Facilitate communication between home office, accounts, international teams and marketing
Ensure that tools and reports are effective, provided on a timely basis, and subject to rigorous standards
Respond to changes within and affecting the department; proactively alter priorities when feasible
Employ best practices in support of sales policies and procedures
Support adherence to internal standards throughout the regional sales organization
Maintain commitment to continuous process improvement: efficiency, effectiveness, and currency
Specific Requirements:
Minimum of 4 years in a similar role as an Account Lead and/or in Digital Marketing
Able to interact with people at all levels demonstrating tact, diplomacy, discretion and maturity
Creative thinking and ability to use own judgment an initiative in problem-solving
Possess excellent teamwork and communication skills
Ability to work under pressure while keeping an eye for detail
Demonstrated experience functioning efficiently in an environment with multiple and shifting priorities and deadlines
Demonstrated ability to work independently and efficiently with minimal supervision, confidently handling new tasks as they arise
Strong interpersonal and teamwork skills, including adaptability, personal effectiveness, and the ability to establish quick rapport
Strong organizational and time management skills, including prioritization and follow through
Familiarity with and/or interest in new technology
Light travel required (less than 20%)
Desirable, but not required:
Knowledge of and/or experience in the entertainment industry, especially the music business
An aptitude for or experience with reporting systems such as Soundscan, Encore/BDS, Insight and specific digital account dashboards
Appreciation and knowledge of technology