Director Of Experience Technology
Confidential Via Staffing Firm
Atlanta, GAThis was removed by the employer on 2/27/2023 7:04:00 AM PST
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Full Time Job
Our client, an immersive experience company, is looking for a Director of Experience Technology to manage a team of technicians and specialists responsible for maintaining and operating all guest facing technology. The team includes Disguise Operators, Technical Directors, Show Control Specialists, Show Systems Engineers, and IT Managers. This role will be directly responsible for event execution, system uptime, and protecting high standards for guest experience. An ideal candidate will have experience in live show production across multiple categories including live events and location based entertainment.
Responsibilities:
• Identifying, prioritizing, and assigning tasks to the team
• Conducting regular team meetings and and individual checkups with teams across multiple venues
• Performing regular audits of the show systems to ensure show uptime and quality are being maintained
• Technical production for high profile events or clients
• Prioritizing maintenance and upgrade expenditures to maximize experience and uptime
• Planning equipment and staffing for future venues
• Liaising with the content production team to plan and present feasibility for integration of new shows and new technologies
• Learning every technical discipline in use in the venue and providing coverage for those roles as necessary
• Presenting status and future staffing and expenditure plans to upper management
Qualifications:
• 10 years of management experience
• Disguise Fundamentals Knowledge
• Q-SYS Knowledge
• Dante experience
• Cisco CCNA or equivalent
• Show system design experience
• PMP certification a plus
• Technical writing and training experience
• Lightware extender experience
• Projection study and maintenance experience
• Live FOH Mixing
• Live Video Engineering
Travel: Up to 50%