UX Researcher
Discovery Communications
London, UKThis was removed by the employer on 7/12/2019 5:32:00 AM PST
Not to worry we have many other jobs on the site;
Browse all jobs
Browse the Animation Category
Browse the Marketing Category
Browse the TV Network Category
Search for UX Researcher jobs in London-UK
Search all UX Researcher postings
Full Time Job
Discovery Digital Media is a well-funded start-up within Discovery Communications, a high-performing global team working at the dynamic intersection of Technology and Entertainment. As content creators in the digital space, we continuously leverage our technological capabilities to create immersive viewing experiences for iconic brands including Eurosport, GOLFTV, MotorTrend, and DPlay.
The User Experience Researcher is an integral role within this team and has the overall purpose to conduct qualitative user research, analyse real user behaviour and identify key opportunities for the Discovery’s digital product experiences
Responsibilities
As the UX Researcher, you will build key relationships with the product, design, technology, editorial and marketing teams and externally our valued brands and partners. You will be part of a wider team built of extremely ambitious, charismatic and innovative individuals who share the same vision to be the best and have fun doing it!
• Plan and conduct user research using diverse and appropriate methods to better understand behaviours and attitudes, such as user testing, ethnographic field studies, interviews and surveys, card sorting, A/B testing, benchmarking, remote testing, heuristic evaluations,
• Analyse user research, write reports and presentations to communicate results to the team, whilst also highly considering quantitative data
• Creating and maintaining documentation which leverage insights such as personas and experience maps
• Work closely with the UX Manager to identify business and user needs and synthesizing insight across all design activities.
• Collaborate with Marketing and Analytics teams to develop quantitative research strategy, plans and tasks to ensure a holistic view of customers.
• Provide UX advocacy by focusing on customer needs on all touch-points and contributing to knowledge sharing within the team
Requirements
• Proven experience in a similar role experience, ideally with an understanding of OTT and VoD
• Interaction, a related field or equivalent experience
• Excellent experience conducting research activities including but not limited to – user testing, ethnographic field studies, interviews and surveys, card sorting, A/B testing, benchmarking, remote testing, and heuristic evaluations
• Strong ability to evaluate insight and convey learnings through storytelling, presentations and personas
• Ability to balance both qualitative and quantitative insight in research tasks and design evaluations
• Knowledge in user testing software and a keen eye in identifying new tools that will evolve working practices for the team
• Detail oriented, self-motivated with passion to work in a fast paced start up environment