User Experience Designer
Discovery Communications
Knoxville, TNThis was removed by the employer on 4/25/2019 6:30:00 PM PST
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Full Time Job
The Role
The User Experience (UX) Designer is a member of the Media and Content Distribution Systems group, which is responsible for developing and maintaining systems for managing Discovery’s rich media libraries. As part of this group, the UX Designer will work with business users and stakeholders to develop a deep understanding of their needs, processes, goals, and priorities and design user experience solutions for multiple products on various platforms. This role will act as a user advocate, leveraging user research methodologies and techniques to identify insights about users and how to build products that meet their needs, participate in developing the research and user experience plans for each project, and apply user-centered design principles to help create these product experiences. He/she will work with agile development teams to implement these designs ensure optimal user experience, as well as working with other UX Designers and Engineers to develop standards and ensure a common look and feel across all internal applications. The UX Designer must have excellent communication skills for discussions, presentations, and documentation. (Examples of slide decks and documentation are welcome.) He/she should have exceptional interviewing, probing, and influencing skills and be a creative and innovative thinker
Responsibilities
1. Quickly and iteratively create artifacts that illuminate user tasks, define proposed product functionality, turn business requirements into conceptualizations of the proposed product, and effectively communicate the overall user experience to the project team and our business partners. These artifacts may include:
a. Personas, Task/process flows, screen flows, storyboards, usage scenarios, detailed descriptions of proposed interactions/behaviors, usage models
b. Information architectures, site maps, navigation maps, page flows, sketches, conceptual design mockups, wireframes, prototypes, interaction design idioms and other user experience design deliverables as needed
c. Gather and track feedback and key design decisions generated from continuous review of these artifacts to iteratively improve the user experience
d. Conduct usability evaluations using paper or semi-functional prototypes or existing applications
2. Facilitate Design Studios with other designers and members of the development team
3. Work closely and efficiently with a cross-functional and interdisciplinary team that includes other analysts, designers, UI developers, architects, and distributed development teams
4. Document business processes and assist with process improvements
5. Gather and maintain business requirements with appropriate documentation (for example, a story backlog and acceptance criteria for an agile project)
6. Act as a liaison for business customers in technology projects
7. Evaluate and recommend solutions for business needs
8. Lead backlog-grooming sessions to explain the business requirements to development teams and collaborate on refinements and clarifications
9. Recognize project risks and make recommendations to management that balance tradeoffs, scope creep, iterative design, and phased releases
10. Develop expert-level knowledge of competitive and complementary products to bring new ideas to each project
11. Self-motivated and able to work independently and in a team environment
12. Process modeling, preferably using BPMN
Requirements
* 3 or more years of related experience
* Bachelor’s degree in Graphic or UX Design, Digital Media Design, related field, or equivalent experience
* Expertise in creating interactive prototypes with UX design software such as Axure, UXPin, Balsamiq or similar tools
* Experience with vector-based visual design tools such as Adobe Illustrator
* Familiarity with HTML5, CSS3, Bootstrap and other frontend frameworks is helpful
* Strong thought leadership capable of influencing the direction of the organization while maintaining a culture where associates are recognized as important assets to the company
* Driven and self-motivated team player with a results oriented mindset
* Extraordinary time management, planning and organizational skills
* Ability to successfully work under tight project deadlines
* Must be willing to travel as required
* Must have the legal right to work in the United States
Knoxville, Tennessee, KX, TN