Systems Engineer
Discovery Communications
Knoxville, TNThis was removed by the employer on 2/7/2019 7:31:00 AM PST
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Full Time Job
Our Team
As Discovery Inc’s portfolio continues to grow – around the world and across platforms – the Global Technology & Operations team is building media technology and IT systems that meet the world class standard for which Discovery is known. GT&O builds, implements and maintains the business systems and technology that are critical for delivering Discovery’s products, while articulating the long-term technology strategy that will enable Discovery’s growing pay-tv, digital terrestrial, free-to-air and online services to reach more audiences on more platforms. From Amsterdam to Singapore and from satellite and broadcast operations to SAP, we are driving Discovery forward on the leading edge of technology.
The Role
Reporting to the Platform Services Manager, the Systems Engineer is responsible for the design, administration and support of all Discovery Inc’s Servers across the entire Discovery, INC’s infrastructure and provides 24x7 on-call support.
This role can be based in either Knoxville, Tennessee or Sterling, Virginia.
Responsibilities
1. Working with business stake holders to determine the appropriate technological solution to meet the needs of the business. Build that solution and present back to the stake holder for approval of the final solution. Document and set-up long term supportability of the solution and hand off to the operational teams.
2. Change, Incident, and Problem management including Root Cause Analysis
3. Ensure configuration, change and event management processes, procedures and controls are implemented and adhered to.
4. Continually review, design and implement technology best practices, guidelines and repeatable processes.
5. Authoring and updating infrastructure, support and procedures documentation.
6. Able to demonstrate a high degree of flexibility, including flexibility in working hours to support customers across multiple time zones.
7. Maintain skillset for career growth
8. Ensuring communications are accurate and timely for multiple audiences
9. Develop and maintain strong working relationships across all IT disciplines
10. Work as an escalation path to assist other teams in troubleshooting, resolving problems, and provide long term solutions to those problems.
11. Any other responsibilities as requested.
Requirements
* Bachelor’s Degree in IT Administration or related coursework, or equivalent work experience
* Certifications in Windows Server Systems, Linux Server Systems, and Cloud Computing is a plus.
* 5 Years Windows Systems Administration
* 5 Years Linux Administration
* Working Knowledge of Storage solutions
* Working Knowledge of Cloud technologies
* Working knowledge of ITIL
* Ability to multi-task within related functions
* Excellent verbal, written, interpersonal communication and customer service skills
Skills
and Experience
* Windows 2008/2012/2016
* Linux RHEL/Centos 5-7
* Cloud Support (AWS/Azure/GCP)
* DNS Management
* Active Directory
* VMware
* Infrastructure Monitoring
* Knowledge of Networking fundamentals
Knoxville, Tennessee, KX, TN, Sterling, Virginia, VA