Spring Paid Intern - Pellissippi State Community College
Discovery Communications
Knoxville, TNThis was removed by the employer on 12/18/2019 12:31:00 PM PST
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Part Time Paid Internship
Spring Paid Intern - Pellissippi State Community College Discover Your Skills IT
Discovery Interns are explorers; they dive headfirst into the world in front of them. They aren’t afraid to be uncomfortable and boldly embrace any obstacle or challenge as an opportunity to excel. They walk confidently into the uncharted territory and make the most of their experiences. They ask the questions that go beyond the surface.
Seek adventure, find your passion, forge your path with an Internship at Discovery.
Through Discovery’s Internship Program, you’ll have the unique opportunity to immerse yourself in the entertainment and media industry and learn from the leader in global entertainment.
Here’s what we offer:
• Opportunity to immerse yourself and get your hands dirty with challenging work and projects
• Mentorship from Discovery’s best and brightest
• Intern Speaker Series featuring top executives and employees across the business
• Networking opportunities with great snacks
• A creative, collaborative and inclusive company culture with office spaces to match
Here’s what you’ll take away:
• Opportunity to develop professionally and uncover skills you didn’t know you had
• The insider scoop on the TV industry and what happens behind the scenes
• Relationships that will go beyond your collegiate career
• Real life experiences that will provide you with the confidence to delve into your next adventure
What you need to know:
• This spring, our 12 week semester will be held from January 27th-April 17th 2020.
• Our internships are paid opportunities. Credit is not required; however, we will provide documentation if necessary.
• The?application deadline is November 15th.?After this date, we cannot guarantee your application will be reviewed for the position.
• We do not require a cover letter. Please demonstrate your passion for the position through your resume.
Interviewing will take place from September through December. A Discovery Intern team member will contact you if your experiences and interests match an open internship position. Due to the high volume of applications, we are unable to give individual status updates.
Responsibilities
This internship is being offered to current Pellissippi State Community College students with a strong interest in working at Discovery in a technology-related field with a primary focus on obtaining foundational IT skills.
As an IT Intern, your adventure could lead you to work on projects and tasks such as:
1. Process, route or resolve issues reported to the Service Desk via email or web ticket submissions.
2. Independently research, troubleshoot, and resolve trouble tickets within established Service Level Agreements.
3. Provide excellent customer service and maintain ongoing communication with customers, keeping them up-to-date with the progress of their tickets.
4. Serve as a liaison between other support teams and the customer as required.
5. Build & deploy hardware to end user community as part of the provisioning process.
6. Assist in software rollouts and project/technology delivery.
7. Collaborate with other Global IT teams to resolve issues and participate in projects.
8. Develop and maintain technical documentation as needed.
9. Ensure all hardware assets are accurately tracked as part of Asset Management process.
Requirements
* Currently enrolled at Pellissippi State Community College
* Maintain a minimum cumulative GPA of 3.0
* Prior course work in technology related field
* Strong interest in working for Discovery in Technology related role
* Must maintain professional attitude, demeanor and relationship with Discovery management, co-workers and staff at all times.
* Must be able to prioritize workloads and handle multiple tasks in order to meet deadlines.
* Must be able to work independently.
* Must have the legal right to work in the United States
Please note this position is located in KNOXVILLE. If selected for an opportunity, interns are responsible for securing their own housing.
knoxville, tennessee, kx, tn