Senior Live Unit Subtitler
Deluxe Entertainment
London, UKThis was removed by the employer on 2/11/2020 3:37:00 PM PST
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Full Time Job
About the Opportunity
Deluxe is currently looking for 2 Senior Live Unit Subtitlers who will assist the Live Unit supervisors in running the department as efficiently as possible. The team's overall job purpose is to produce and deliver subtitles for live programming across all clients. The department operates a 24 x7 x 365 service and, as such, there is a requirement to work shifts, which currently include a mixture of 530am starts, 2am finishes and night shifts, on a regular basis.
Overview of responsibilities:
• To train and mentor staff for live and offline subtitling
• To organise and administer QCs of live subtitling
• To allocate live tasks and reorganise resources to cover absence
• To manage schedule changes
• To assist in outage incident reporting
• To support supervisors with recruitment and provide information on the performance and development of team members in order to contribute to the performance review process
• To log and report all failures in transmission to the appropriate person or people and/or to complete the Fault log and to liaise effectively with the Technical Services department on site
• To exhibit quick reactions and responses to transmission operational problems and escalate in line with the Deluxe Escalation Policy
• To act as a backup to the Live Unit Supervisors in their absence
• To accurately use re-speaking techniques and to understand Dragon Naturally Speaking voice-recognition software to generate live subtitles for instant transmission of a standard to be compliant with Ofcom guidelines and client SLAs.
• To repurpose live captions for repeat showings
• To edit text retrieved from the newsroom computer systems into pre prepared one or two-line subtitles
• To communicate with the appropriate newsroom editor and/or technical staff to obtain relevant information
• To exhibit the communication skills necessary to liaise with colleagues and newsroom contacts
• Any other reasonable assigned duties
Core competencies:
• Deep understanding of client's expectations and requirements
• Maintain a flexible work schedule according to business needs
• Escalate production issues to the supervisors
• Team player, detail-oriented, ability to multi-task
Working Hours:
• Shift based working pattern: Monday to Sunday, 24 hours including night shift