Client Services Representative
De Wolfe Music USA, Inc
New York, NYThis was removed by the employer on 12/10/2019 6:45:00 AM PST
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Full Time Job
De Wolfe Music is an originator of production music and a leader in the sync licensing business for over 110-years. Our large catalog of original music has been heard in countless productions across the globe (ranging from local cable networks to Academy Award winning films) and we are currently looking for a new Client Services Representative.
This role as a key member in our organization will provide you the opportunity to learn more about sync licensing, music publishing, and music production, while adding valuable assistance to the Client Services Manager and gaining experience in the music industry.
For this role you are:
-Well-organized
-Have strong written and verbal communication skills
-Have a strong foundation in Microsoft Office
-Quick learner for a variety of computer programs. Salesforce experience a plus
-Able to work and think fast when called upon
-Knowledgeable in multiple genres of music
-Familiar with film, television, and web content
-Office/internship experience a plus
-Bachelor's degree preferred
Responsibilities include:
-Maintaining communication with our client base and internal departments
-Ensuring our data is up to date by recording contract information and maintaining records frequently
-Answering and transferring phone calls. Taking messages when necessary
-Answer Live Chat messages and requests
-Search the library for relevant music based upon a client's request
-Preparing hard drives with music files
-Assisting in marketing