Account Manager
Confidential
West Hollywood, CAThis was removed by the employer on 11/15/2019 11:09:00 AM PST
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Full Time Job
This Person Must Have a Proven Track Record With The Following:
- Working in a team environment where collaboration is of utmost importance
- Ability to be proactive, positive and pivot to better serve clients and executive needs
- Staying on top of all the pieces involved in PR and marketing campaigns to ensure they are on deadline
- Client service experience
- Experience working with creative teams on approvals, strategy and design
Responsibilities:
- Act as primary contact for all assigned client accounts, maintain a superior level of customer service and support to all partners consistently
- Anticipate client needs, manage deliverables and timelines, and communicate requirements back to the internal team
- Serve partners as an account manager, providing exceptional support through the campaign lifespan: pitching, negotiating, campaign creation and execution, wrap-up reporting / post-mortem
- Take lead on client meetings and calls; create agendas & send out precise CTA's for follow up
- Create and manage budgets, work back calendars and gantt charts in order to facilitate deliverables and client expectations
- Provide deep level of research when needed
- Anticipate, assist and address the strategic development of programs related to assigned clients; present information to key stakeholders
- Identification of new business opportunities and client trend analysis
- Assist other team members when necessary
Qualifications:
- 5+ years relevant professional experience (Tech / Gaming / Food & Bev / Lifestyle / Health & Wellness), inclusive of PR, strategic partnership strategy and campaign implementation, social & influencer marketing
- College degree (PR, advertising, marketing, communications preferred)
- Excellent communication skills
- Ability to exercise discretion and exercise confidentiality
- Software: Proficient in MS Office (Word, Excel, PowerPoint), Mac OS and Google Drive, Slack, Teamwork, Trello