Music Festival Usher, SummerStage
City Parks Foundation
New York, NYThis was removed by the employer on 4/5/2019 8:32:00 AM PST
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Part Time Job
Position/Title: Usher, SummerStage, Central Park
Job Date: Seasonal, Part-time, May - October 2019
Salary: $15/hour
Application Deadline: Rolling
Contact: Send resume and cover letter
Applications submitted without a cover letter will not be considered.
Program Overview
City Parks Foundation (CPF) is the only independent, nonprofit organization whose mission is to offer programs in public parks throughout the five boroughs of New York City. We are dedicated to invigorating and transforming parks into dynamic, vibrant centers of urban life through sports, arts, community development, and education programs for all New Yorkers. Our programs and community building initiatives -- located in more than 400 parks, recreation centers, and public schools across the city -- reach 300,000 people each year. Our ethos is simple: we believe thriving parks mean thriving communities.
We present the largest free, outdoor performing arts festival in NYC through SummerStage, presenting artists of the highest quality across multiple disciplines and genres, and marionette puppet theater in all five boroughs with our Swedish Cottage Marionette Theater and the roving PuppetMobile.
Partnerships for Parks, a public-private program of City Parks Foundation and NYC Parks, supports and champions a growing network of leaders who care and advocate for the transformation of their neighborhood parks.
We connect youngsters to nature in the urban environment with education programs that provide learning experiences through classroom and hands-on activities in parks, urban forests, coastal areas, gardens, and recreation centers.
Free golf, tennis, track & field, soccer, and fitness programs bring high-quality instruction and equipment into areas where few organized athletic opportunities exist. We offer leveled training, year-round scholarship coaching, and special pro events.
Position Summary
Ushers are responsible for providing excellent customer service to guests throughout our venue in Central Park. Ushers are assigned various positions throughout the venue including: ticket scanning, guest list check-in, VIP/Membership hospitality, selling merchandise, and greeting/escorting at the entrance. Assigned positions may vary from show to show.
Responsibility
Usher responsibilities include, but are not limited to:
Greet guests as they enter the venue and designated VIP areas
Answer audience questions regarding the venue, venue policies and amenities, performers and performance schedules
Politely escort guests to their appropriate ticketed seating
Assist the Box Office staff by scanning guests' tickets and ensuring count accuracy
Manage audience flow within the venue and VIP areas including implementing venue policies and credential requirements
Assist in guest list management by checking in guests and maintaining check-in areas
Assist and escort patrons with disabilities
Assist the Merchandise Coordinator in selling SummerStage and artist merchandise
Act as ambassador for the organization, answering questions for visitors about the Festival and CPF
Attend pre-event meetings and other trainings as assigned by manager.
Qualifications
Must be 18 years or older
Must have completed a minimum of one (1) year in college and/or one (1) year of employment experience
Prior customer service and/or music venue operation experience preferred
Knowledge of City Parks Foundation and/or SummerStage a plus
Excellent interpersonal and communication skills
Maintain a professional, neat and well groomed appearance
Extremely dependable punctual, detail-oriented and organized
Ability and willingness to work in a fast-paced environment
Ability and willingness to work outdoors, and in all types of weather
Ability to stand for long periods of time
Ability and willingness to work evening and weekend hours
Demonstrate good judgement and a professional demeanor
Working for City Parks Foundation
Thank you for your interest in City Parks Foundation, an equal opportunity employer, as well as a collegial, mission-focused organization that values its employees and encourages professional growth and advancement.