Systems Engineer
Cincinnati Reds
Cincinnati, OHThis was removed by the employer on 7/31/2019 5:17:00 AM PST
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Full Time Job
Job Title: Systems Engineer
Reports To: VP of Technology
Job Purpose: This position provides advanced level server hardware & software support to the entire organization.
Expectations:
• Adhere to Cincinnati Reds Organization Policies and Procedures
• Act as a role model within and outside the Cincinnati Reds Organization
• Performs duties as workload necessitates
• Demonstrate flexible and efficient time management and ability to prioritize workload
• Meet Department productivity standards
Essential Duties and Responsibilities:
• Manage Microsoft Windows servers and Hyper-V virtual servers
• Troubleshoot all systems within the Reds organization
• A self-starter who can work independently as well as thrive in a team environment.
• Maintain proper upkeep of systems and check event logs
• Maintain security checks of all systems, pc's and laptops belonging to the Cincinnati Reds organization
• Monitor all servers' health including virus updates, critical updates, install all patches and secure data
• Maintain enterprise storage and server solutions (Hp 3par, Netapps, Nutanix and Pure)
• Provide daily support of Cybersecurity logs and systems.
• Provide game-day support.
• Provide support for MDM system (AirWatch)
• Provide operational support of networks.
• Provide level 3 infrastructure support
• Create and revise documentation as related to Server infrastructure
• Responsible for identification and resolution of technical and operations issues
• Day-to-day operations which include support documentation and maintenance of local area network (LAN), wide area network (WAN), virtual local area network (VLAN) and wireless local networks (WLAN)
• Troubleshoot and support for networking including connectivity, log monitor and analysis
• Follow change management procedures
• Maintain all SQL servers include, 3rd party data warehouse.
• Provide production control for server upgrades
• Maintain O365 environment
• Create, install and maintain Windows and Mac workstation operation systems.
• Maintain 99.9% uptime on server farm
• Provide outstanding customer support
Experience, Education and Licensure
• Bachelor degree in Information Systems, or Computer Science required
• Five to seven years of experience as a PC Support Specialist or similar role
• Expert knowledge of server clustering, cloud technologies and core infrastructure hardware.
• Expert knowledge of Exchange, Office 365, Skype for Business and other collaboration suites.
• Expert knowledge of Active Directory, Group Policy, SCCM, SCOM and antivirus applications
Knowledge, Skills, and Abilities:
• Knowledge of Windows, Office, Networking, TCP/IP, Basic Hardware, Troubleshoot basic wiring, printer, laptop, and desktop troubleshooting;
• Knowledge of single-sign on (SSO) administration.
• Able to maintain and support the health of all servers
• Abe to monitor spyware, virus and spam attacks
• Excellent customer service skills
• Good oral and written communications skills
• Able to communicate effectively with management, and staff
• Have the desire, drive and ability to learn technical innovations and advancements
Working Conditions and Physical Demands
• Overtime hours may be required
• Weekend work may sometimes be required
• Must be able to lift 50 pounds from the floor to desktop height
• The working environment is inside work with no exposure to weather conditions.
Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.