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Desktop Support Technician
Big Picture Entertainment
Culver City, CA
Uh oh, this posting was removed on 7/13/2020 1:06:00 PM PST
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**Until further notice, due to Covid-19, interviews and onboarding will take place on Microsoft Teams or Zoom**
big picture, a Theatrical Advertising agency seeking a part-time Desktop Support Technician for its post production facility in Culver City.
The successful applicant will have solid problem solving skills and have both desktop and server knowledge as well as traditional IT skills such networking, Apple/PC setup, diagnosis and repair.
Primary Responsibilities:
• Ensure continuous operation of the production facility by providing front-line support for all technical issues
• Work with internal and external partners to resolve workflow and procedural issues
• Avid Media Composer and Nexis server support for 20+ users
• Corporate IT support for all hardware and software on premises
• Render farm and graphics workstation software support.
• After hours and weekend support, both onsite and phone as necessary
Qualifications:
• Two years' experience resolving, tracking and reporting on IT issues, in a creative environment.
• Avid Media Composer experience preferred,.
• Knowledge of WIFI networking, patch panels, printers, phones and card access systems.
• Familiarity with basic concepts of networking and IP addressing.
• Understanding of Apple OS X, Microsoft Windows, and Windows Server Operating Systems
• Microsoft Office, and Active Directory strongly desired
• Strong communication skills that allow for clear communication among customers, co-workers, and outside vendors
• Strong technical background and problem-solving skills
• Ability to document workflows and standard operating procedures.
Desired but not Essential:
• Experience with the Avid Post Production Environment (Avid ISIS/NEXIS Storage, Media Composer)
• Experience with Aspera accelerated file transfer in an enterprise environment.
• Experience with Adobe CC Bundle (After Effects, Premiere, Photoshop, Illustrator) and Maxon Cinema 4D.
• Experience with enterprise transcode & delivery systems (Telestream, Content Agent, Media Encoder)
• Experience with enterprise render hardware and software
• Experience with motion graphics render farms.
Don't worry we have a lot of jobs on the site like this one;
Browse all jobs
Browse the IS/IT Category
Search for Desktop Support Technician jobs in Culver City-CA
**Until further notice, due to Covid-19, interviews and onboarding will take place on Microsoft Teams or Zoom**
big picture, a Theatrical Advertising agency seeking a part-time Desktop Support Technician for its post production facility in Culver City.
The successful applicant will have solid problem solving skills and have both desktop and server knowledge as well as traditional IT skills such networking, Apple/PC setup, diagnosis and repair.
Primary Responsibilities:
• Ensure continuous operation of the production facility by providing front-line support for all technical issues
• Work with internal and external partners to resolve workflow and procedural issues
• Avid Media Composer and Nexis server support for 20+ users
• Corporate IT support for all hardware and software on premises
• Render farm and graphics workstation software support.
• After hours and weekend support, both onsite and phone as necessary
Qualifications:
• Two years' experience resolving, tracking and reporting on IT issues, in a creative environment.
• Avid Media Composer experience preferred,.
• Knowledge of WIFI networking, patch panels, printers, phones and card access systems.
• Familiarity with basic concepts of networking and IP addressing.
• Understanding of Apple OS X, Microsoft Windows, and Windows Server Operating Systems
• Microsoft Office, and Active Directory strongly desired
• Strong communication skills that allow for clear communication among customers, co-workers, and outside vendors
• Strong technical background and problem-solving skills
• Ability to document workflows and standard operating procedures.
Desired but not Essential:
• Experience with the Avid Post Production Environment (Avid ISIS/NEXIS Storage, Media Composer)
• Experience with Aspera accelerated file transfer in an enterprise environment.
• Experience with Adobe CC Bundle (After Effects, Premiere, Photoshop, Illustrator) and Maxon Cinema 4D.
• Experience with enterprise transcode & delivery systems (Telestream, Content Agent, Media Encoder)
• Experience with enterprise render hardware and software
• Experience with motion graphics render farms.
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