Office Manager and Sales Operations Assistant

This is a Full Time Job

Job Title: Office Manager & Sales Operations Assistant

Location(s): Pittston, PA

Overview:

Responsibilities

What You'll Do:

This role is divided into three interconnected areas, with a primary focus on systems, organization, and employee support:

Office Management & Systems Creation:
• Operational Excellence: Serve as the central hub for the entire office, ensuring all administrative functions operate efficiently and seamlessly.
• Staff Support: Act as the first point of contact for employee administrative needs, assisting managers and department heads with various requests to free up their time to focus on core business objectives.
• System Development: Identify and implement new or improved office systems, procedures, and tools for better file management, communication, and resource tracking.
• Office Environment: Manage all facility aspects, including coordinating maintenance, overseeing cleanliness, and ensuring the office is professional and fully equipped.
• Supply Chain: Oversee inventory, purchasing, and stocking of all office, breakroom, and administrative supplies, managing vendor relationships and budgets.

Sales Operations Support:
• Process Facilitation: Streamline the workflow between Sales and other departments (Traffic, Programming, Business) to ensure timely and accurate execution of client campaigns.
• Documentation: Assist Account Executives (AEs) with high-level preparation of sales proposals, presentations, and client correspondence, ensuring all materials are professional and error-free.
• Traffic Support: Support the team with the accurate and timely entry of advertising orders, production orders, and schedule changes within the station's traffic software.
• Reporting & Data: Compile, generate, and distribute essential sales reports, including pre-logs, post-logs, and revenue summaries, to aid the General Sales Manager (GSM) and AEs in tracking performance.

General Administration:
• Front Desk Leadership: Manage the multi-line phone system and serve as the professional first impression for all visitors, clients, and listeners.
• Executive & HR Support: Provide confidential administrative assistance to the Market Manager and HR functions, which may include managing calendars, processing expense reports, and assisting with new-hire paperwork.
• Logistics: Coordinate incoming and outgoing mail, packages, and deliveries.

Qualifications

More About You:

Required & Preferred:
• 2 years of proven experience in an office management, high-level administrative assistant, or operations assistant role. Experience in media, broadcasting, or a high-volume sales environment is preferred.
• A ''system thinker'' with a demonstrated ability to create structure, identify bottlenecks, and develop streamlined processes that aid employee efficiency.
• Exceptional organizational, time management, and follow-up skills; must have a meticulous attention to detail.
• Expert proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and a proven aptitude for quickly learning new systems and software.
• Excellent interpersonal and communication skills (written and verbal) with the ability to interact professionally with staff, management, clients, and the public.
• Self-motivated, proactive, and capable of working independently to achieve goals.

Important Notes:

Please be aware that Audacy will never ask you to send money at any point during the hiring process. Communication from legitimate Audacy representatives will only come from email addresses ending in @audacy.com. If you receive any suspicious requests or communications, please verify their authenticity before responding.