IT Support Specialist
Audacy
Los Angeles, CAThis was removed by the employer on 6/24/2021 11:30:00 AM PST
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Full Time Job
Audacy is seeking an IT Support Specialist!
Responsibilities
What You'll Do:
• Install, upgrade, troubleshoot, and repair of hardware and software on or related to desktop pc’s, printers, pc hardware systems, and Ethernet networks
• Relate to a diverse group of people with courtesy and in a constructive, professional manner
• Setup of newly hired staff on new computers
• Deploye/re-imaging computers
• Configure PC hardware, assemble and upgrade systems, install RAM, video cards, and other peripherals
• Resolve any technical issues preventing IT-related applications and equipment from operating properly for the end-user
• Assist users with VPN to connect to their office PC remotely
• Help users configure handheld devices to access company email accounts
• Process staff terminations and data retention
Qualifications
About You:
Required and Preferred:
• Must have excellent knowledge of Microsoft Windows 10, Windows Server 2012 and higher, Mac OS X, iOS, Android, and Microsoft Office 2010 and later.
• Three to five years’ experience working in a team environment providing support to end-users, resolving problems with desktop applications including Microsoft Office, popular Internet browsers including Edge/Firefox/Chrome, broadcast industry specific software, printing, VPN remote access
• Must possess strong interpersonal, decision making, problem solving, and analytical skills
• Linux and Cisco network environment experience preferred
• Advanced scripting experience using PowerShell and similar tools is a plus
• Experience in the radio or broadcast industry preferred
PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee frequently has to sit; use hands and fingers to handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Duties include lifting and transporting computers, monitors, printers and other technical equipment. The majority of the work day will be spent sitting at your desk or walking to staff member locations to provide support. Our facility is on two floors, so some time will be spent going up and down staircases. NOTE: The statements herein are intended to describe the general nature and level of work performed by employees, but is not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and subject to change at the discretion of the employer.
About Us
Audacy, Inc. (NYSE: AUD) is a scaled, multi-platform audio content and entertainment company with the country’s best radio broadcasting group, a leader in virtually every segment of audio, and America’s #1 creator of original, premium audio. Audacy engages over 170 million consumers each month, bringing people together around the news, sports, podcasts and music that matter to them.
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