Software Development Manager - Prime Video
Amazon
Culver City, CAThis was removed by the employer on 7/20/2021 1:33:00 PM PST
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Full Time Job
Prime Video is changing the way millions of customers interact with video content with a massive library of high-quality media and reliable digital delivery. Our services are engineered for high availability, maximum reach, and cost savings that we can pass on to customers. We enable the world to watch video instantly, from any device, whether on the road or from the comfort of a living room sofa. Today, we deliver Movies and TV shows to Windows and Mac PCs, portable devices, gaming consoles, smart phones, and smart TVs. We operate in over 250 countries and territories and we aspire to grow a lot.
The Catalog Quality team in Prime Videos is responsible for building solutions to ensure any defects on any title offered to streaming customers are detected and prevented from reaching them. Defects could be on the video (frozen sections, frame drops), audio (eg audio/video out of sync, audio quality issues), subtitles (subtitle/audio out-of-sync, spelling/grammar issues), artwork (inappropriate content) amongst many other. These defects are detected on all titles using Computer Vision, Machine Learning and operators.
Our job doesn't end at detection, we also provide solutions to remediate these defects by automatically and efficiently deploying appropriate resolution mechanisms including auto correction in cases such as subtitle or audio drift and automated redelivery requests with the content owner studios and partners.
We ensure that all defects are detected and fixed and defect-free content is delivered to our customers on time while the catalog continues to increase in breadth and depth as we onboard more content and expand in more territories globally offering content in more and more languages. The scale of scanning, detecting and fixing defects across all languages continues to be an extremely challenging and interesting problem to solve on various dimensions of technology and operations and we are excited to continue to raise the bar on quality for our customers.
All our solutions are server-less and use AWS offerings such as AWS Batch, Sagemaker, Step Functions, ECS, ECR, Cloudwatch, API Gateway, Cloud Formation, CDK, Elastic Search, Lambda, S3, Dynamo DB etc.
To be successful in this role you should be a leader who is thoughtful, imaginative, hands-on, can communicate clearly, and has the ability to build a high-performing team that delivers results in a fast-paced environment. Prime Video business requires creative engineering and a perisitent customer focus, and you will work with your team, stakeholders in global operations and senior leadership to develop and launch high quality features driven towards providing a defect free catalog across the world
As a leader on the team you will:
• Directly manage the software engineering team as they design and deliver solutions across defect detection, correction and title gating
• Be innovative in the pursuit to provide a world-class customer experience: continually raise the bar on functionality, reliability, and usability
• Project manage and drive large cross functional deliverables
• Set clear and measurable goals for the business, team and team members
• Recruit new talent to grow your team, mentor and promote these engineers at all levels as they progress in their careers
Come join us to ensure we offer a defect free experience and make prime video the streaming platform of choice for customers.
Qualifications
• 7 years of relevant engineering experience
• 3 years of people management experience, managing engineers
• Experience in partnering with product and program management teams