Panel Operations Specialist, Consumer Insights
Amazon Studios
Culver City, CAThis was removed by the employer on 3/12/2020 5:04:00 AM PST
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Full Time Job
The Global Consumer Insights team at Amazon Studios is seeking an experienced survey programmer to assist in the day to day operations of the internal consumer insights panel. This role will be responsible for managing survey programming, project timelines, data delivery and recruitment of the Amazon Preview Panel Program, globally. The ideal candidate will have a passion for technology, consumer research, and entertainment.
Responsibilities:
• Provide custom programming support for web-based surveys to Consumer Research team at Amazon Studios
• monitoring participation rates; preparing assets and file conversions; quality control; data cleaning (weighting, cross-tabbing, applying statistical significance, and table creations); and incentive management
• Manage troubleshooting for logics and programming issues in survey setup
• Manage shifting research priorities and timelines for Amazon Preview Panel
• Assist in strategizing and planning member recruitment, engagement communication and survey activity
• Act as liaison between the Consumer Insights team and external research and localization vendors
• Identify innovation opportunities with internal processes and data tools related to the Amazon Preview Panel Program
• Assist in the development tools and processes for internal use
Qualifications
• • 1 year experience with customer service related jobs
• 1 year experience managing multiple projects with varying and changing priorities, as well as tight timelines
• Knowledge around type of browsers and different compatibilities
• Proficient with Microsoft Office
• Proficient with analytical and data visualization software a plus (Excel, SPSS, Tableau, Vision Critical Sparq, etc.)