Director of Branch Operations
VER
Pacoima, CAThis was removed by the employer on 5/21/2017 4:49:00 PM PST
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Full Time Job
Direct all operational aspects of a VER location including distribution operations, client services, human resources, and administration.
Duties and Responsibilities
• Develop forecasts, financial objectives and business plans for all departments
• Manage budget and allocate funds appropriately
• Bring out the best in branch personnel by providing ongoing training, coaching, development and motivation
• Lead meetings with purpose and efficiency
• Locate areas of improvement and propose corrective action to meet challenges and leverage growth opportunity
• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
• Address and resolve client and employee satisfaction issues promptly
• Adhere to high ethical standards, and comply with all regulations/applicable laws
• Consistently meet deadlines established by direct supervisor or above
• Network to improve the presence and reputation of the branch and company
• Stay abreast of competing markets and provide reports on market movement and penetration
• Report directly to the Managing Director of District Operations
• Perform other duties as assigned by supervisor
Qualifications
• Minimum 5 years' success supervising operations teams of 10 or more
• Strong track record of effectively leading teams to obtain desired business results
• History of developing others into leadership positions
• Must have a strong work ethic and show proven metrics for success
• History of implementing change management
• Lean/Continuous improvement experience is a plus
• Goal driven, ''can do'' mentality; willing to jump in and work hard-- lead by example
• Experience with A/V video equipment and production preferred
• Bachelor's degree required
Working Conditions
• Ability to work flexible hours, including nights and weekends
• Availability to work overtime during peak seasons
• Some overnight travel required (4-6 times per year)
Physical Requirements
• Ability to lift up to 50 pounds on a frequent basis
• Ability to spend up to 100% of work time standing or moving. Physical activities include frequent use of hand tools, bending, stooping, lifting, climbing stairs, carrying, walking and/or reaching regularly
Direct Reports
Supervises Operations Manager(s), Warehouse Fulfillment Employees, Drivers, and Dispatchers
We are an equal opportunity employer.