Analyst, WF Tech, Contingent Workforce Management & Benefits
The Walt Disney Company
Celebration, FLThis was removed by the employer on 12/26/2017 12:57:00 PM PST
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Full Time Job
Analyst, WF Tech, Contingent Workforce Management & Benefits (PH)
Workforce Technology is responsible for the strategy, implementation and end user support for TWDC enterprise systems for the workforce. This department within the HR Strategy Lab is responsible for partnering with the functional Center(s) of Excellence in Human Resources to develop their strategy & roadmap, piloting software and leading projects for system expansion.
This position reports to the Manager, Workforce Technology, responsible for Contingent Workforce Management and Benefits Projects. This role will be responsible for managing portions of large scale projects, as well as all phases of small scale projects from initiation to closure. Project Management responsibilities include development of all project management deliverables (e.g. project plans, risk mitigation, communication plans, resource requirements, etc.). This role will become deeply familiar with the functions it supports to parallel the expertise found in the function. This role will develop technical expertise in our systems including configuration and integrations.
This role will work closely with members of Workforce Technology and DTSS, as well as clients, external vendors and consultants.
Responsibilities
• Develop and maintain user stories, functional & technical requirements documentation to support the strategy of the functional area (e.g., personas, configuration, data, integrations)
• Prepare project status reports and overall project documentation
• Support system rollouts including planning, configuring, testing & hyper care
• Project manage small efforts end to end and large efforts within a workstream (e.g. test leader)
• Identify and resolve issues that have the potential to adversely impact project success. Escalate where they cannot resolve the issue.
• Develop deep technical expertise in systems including configuration and integration
• Participate in meetings with clients, partners, vendors, and end users individually and group settings
• Communicate effectively, using both written and verbal methods, with a broad range of internal & external stakeholders, including executive levels
Basic Qualifications
• 2 years of full project lifecycle management (requirements development through implementation)
• 2 years working with Software As a Service (SAAS) Applications supporting the configuration, testing or equivalent as a business analyst.
• 1 years performing Project Management tasks either as a workstream leader or overall Project Manager
• Working knowledge of Vendor Management System(s), Total Rewards, SAP HR, or related HR system experience
• Working knowledge of HR disciplines
• Extensive working knowledge of Microsoft Word, Outlook, Access, Excel, Visio, and Project
• Familiarity with testing software such as HP Application Lifecycle Management (ALM)
• Demonstrated problem solving skills, with a focus on business process mapping and continuous improvement
• Ability to work with sensitive information and maintain confidentiality
• Positive attitude and the ability to be proactive, resourceful, and flexible
• Excellent organizational skills with the ability to work on multiple projects simultaneously
• Demonstrated problem solving experience
• Demonstrated ability to prioritize tasks, meet deadlines, and change course of action quickly
• Detail oriented and excellent follow-through skills
• Excellent written and verbal communication and presentation skills; as well as, technical writing skills
• Excellent interpersonal skills, including customer service skills and demonstrated ability to build partnerships and collaborate
Preferred Qualifications
• Demonstrated success in previous systems analysis, quality assurance or project management roles
• 3 years of business or operational experience
• Experience working for a large-scale, multi-national company
• PMP® certification
Required Education
• Bachelor's Degree in Information Systems, Business Administration, (or equivalent and/or experience)
Preferred Education
• Master's degree in Information Technology, Business Management or related field
Company Overview
At Corporate, you'll team with the best in the business to build one of the most innovative global businesses in any industry. Uniquely positioned at the center of an exciting, multi-faceted Company, the forward-thinkers at Disney Corporate constantly pursue new ideas and technologies to help the Company's many businesses drive value, all the while gaining something valuable from the experience themselves. Come see the most interesting Company from the most interesting point of view.
Additional Information:
This position is a legal entity of The Walt Disney Company, an equal opportunity employer.