Senior Technical Showcase Specialist
Sony Pictures
Culver City, CAThis was removed by the employer on 2/12/2018 12:51:00 PM PST
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Full Time Job
Senior Technical Showcase Specialist (VR Lab)
General Summary
The Sony Pictures Technology Showcase operates under Administrative Services as an extension of Sony Corporation's, Sony Entertainment Inc., division. The exhibition space is dedicated to servicing the entertainment industry both internally and externally with the intention of strengthening business opportunities that leverage Sony Technologies for use in multiple facets of production, marketing and location based entertainment.
The Senior Technical Showcase Specialist is a high level customer service professional that facilitates the day-to-day operations of the showcase space (VR Lab). The position requires constant communication with multiple facets of the business groups in order to strategically foster visitations that align with the overall mission of the showcase.
The position above all ensures Sony's standards of excellence are met whereby the organization is represented at the highest level possible, while executing the exceptional customer service experience for its employees, clients, and guests.
Core Responsibilities
Business Opportunities – 45%
- Engages with visitors and escorts them throughout the showcase to provide an guide to an immersive interactive experience
- Explains the specifics of each exhibit (immersive Experiences, Prototypes, and Innovative Products) and the Sony's technology behind it
- Develops working relationships with visitors of the space
- Consults with necessary support teams and business groups for general inquiries and arrangements
- Assists in coordinating special events as needed
General Administrative Duties – 35%
- Responsible for opening and closing the showcase on a daily basis
- Oversees reservations and scheduling
- Maintains a working calendar tracking guest visits
- Updates and manages the SPE/SME intranet webpage on a regular basis
- Obtains and tracks operation related documentations including non-disclosure agreements and disclaimers
Feedback Reporting – 20%
- Creates analytical reports that utilize feedback from guest visitation for submission to Sony Corporation Headquarters in order to assess areas of opportunity and technology development
Job Requirements
Education
& Training Requirements:
Bachelor's Degree Required
Prior Experience in Technology, Digital, Emerging Technologies, and User Experiences, or working in Product Development preferred
Specialty - Knowledge, Skills and Abilities Required
- Knowledge and sufficient understand and/or background in the field of technology
- Outstanding written and verbal communication skills with ability to interface effectively with all levels of management
- Highly energetic personality with an ability to engage with multiple clients
- Proven self-starter with independent and team problem-solving capabilities
- Excellent time management skills with the capacity to handle multiple priorities
- Proficiency with Microsoft Office and scheduling software
- Knowledge and passion for the Sony brand
- Results oriented with an impeccable attention to detail
- Ability to speak Japanese preferred
*Sony Pictures Entertainment is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity, or other protected characteristics.
* Sony Pictures - CA - Culver City Area & Studios