Front Desk Coordinator/Reception
SDI Media
Los Angeles, CAThis was removed by the employer on 8/24/2017 5:33:00 PM PST
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Full Time Job
Front Desk Coordinator/Reception- Entry Level
This position is based in Los Angeles, California and reports to the Manager of Executive Administration & Facilities. The Front Desk Coordinator will serve as the face of SDI welcoming, directing and announcing all guests, visitors and clients when they arrive. The Coordinator will welcome all persons in a manner that creates a sense of comfort and optimal customer service for all.
This role will also provide administrative support to staff and executives with regard to receiving calls, mail, guests and general inquiries.
Principal Duties & Responsibilities
Accept and deliver all mail, packages and food deliveries.
Maintain a professional, safe, and inviting working environment by keeping the office clean and organized.
Ensure the office is secured during holiday times.
Acting as a resource for Account Representatives and junior positions, providing guidance and advice; answering questions.
Must build strong working relationships within department, company and with clients
Answer phones and operate a switchboard.
Route calls to specific people.
Answer inquiries about company.
Greet visitors warmly and make sure they are comfortable.
Call persons waiting for visitor and book them a room to meet in.
Schedule meetings and conference rooms.
Make coffee and set out food.
Ensure reception area is tidy.
Coordinate mail flow in and out of office.
Coordinate office activities.
Handle phone calls from people calling in sick.
Gather personal and insurance information.
Hand out employee applications.
Arrange appointments.
Cash out people when necessary.
Validate parking tickets.
Give visitors badges and direct them to where they can sign in.
Issue parking passes.
Send email and faxes.
Collect and distribute parcels and other mail.
Perform basic bookkeeping, filing, and clerical duties.
Prepare travel vouchers.
Take and relay messages.
Update appointment calendars.
Schedule follow-up appointments.
Screen and respond to incoming calls, forward calls as appropriate and correspondence with employees as necessary; greet clients and visitors
Serve as back-up for calendaring and scheduling
Efficiently handle administrative functions as assigned; employee of the month celebration, office events, etc.
Provide support and assistance to Executive Assistant and employees as needed
Distribute incoming mail & FedEx packages and prepare outgoing mail for shipping
Adheres to company policies and procedures
Adheres to full-time schedule and hours of work rules and requirements
Performs other related duties, as assigned
Must be able to demonstrate:
Excellent communication skills
Excellent negotiation skills
Good technical understanding
Ability to quickly grasp complex subject matters
Ability to work to tight deadlines and under pressure
Self-motivation
Proactivity
Ability to work independently and on own initiative
Ability to be an excellent team player
Good time management skills
Excellent organizational skills
Strong interpersonal skills
Good attention to detail
Excellent problem-solving skills
Enthusiastic and willing to learn
Qualifications and Experience
Possess general computer skills including a working knowledge of Microsoft Office and Outlook
Strong organizational skills and meticulous attention to detail
Ability to remain calm under pressure; adhere to deadlines and execute on tasks
Demonstrate a pleasant, professional demeanor at all times
Professionally interface with all levels of the organization, as well as high-profile individuals, clients and vendors
Must be able to sit for prolonged periods of time