Ticket Service Representative
Phoenix Suns
Phoenix, AZThis was removed by the employer on 1/18/2018 10:16:00 AM PST
Not to worry we have many other jobs on the site;
Browse all jobs
Browse the Assistant and Entry Level Category
Browse the Sports Category
Search for Ticket Service Representative jobs in Phoenix-AZ
Search all Ticket Service Representative postings
Full Time Job
Job Purpose
The TSR will handle event ticketing for all arena sports, concerts and family shows.
Primary (Essential) Duties
• Greet guests with enthusiasm as they approach the ticket window
• Sell tickets using ticketing software for all Talking Stick Resort Arena events
• Distribute will call ticket orders
• Answer ticket office phone line
• Perform assigned duties with a focus on excellent guest service
Knowledge, Skills and/or Abilities
• Excellent customer service and interpersonal skills
• Friendly, outgoing personality
• Effective problem solving
• Process and balance payments accurately
• Spanish/English bilingual is a plus
• Ability to work in a fast-paced environment
• Proficient in Microsoft Office applications
Experience/Education Requirements
• Cash handling
• Ticket office or retail experience is preferred
Working Conditions and Physical Demands
• Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs
• Majority of shifts begin at 4:45 PM
• Ability to stand for extended periods of time
• Must be able to work at least 60% of events each month
The physical demands are representative of those required for the employee to be successful in performing the essential functions of this job. Reasonable accommodations may be made to assist individuals with disabilities.
Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. The Phoenix Suns are an Equal Opportunity Employer M/F/D/V
Job Questions:
• How did you hear about this job?