Media Specialist - Japan
Netflix
Tokyo, TYThis was removed by the employer on 10/17/2017 10:11:00 AM PST
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Full Time Job
Do you love diving into technical issues found in video, audio, and subtitles? Do you thrive on impacting others by sharing your knowledge leading to a simpler, more effective workflow? If so, then we have a perfect opportunity for you to join the Media Engineering and Partnerships team at Netflix. We are a small team focused on guiding the film and television industry into the future and allowing a simple, scalable, elegant path towards delivering source media to Netflix. Come join us as we transform the industry from Broadcast and Home Video into 4K, IMF, HDR, TTML, available anywhere, anytime.
You will act as the front-line technical resource for both internal operational teams as well as external Content and Fulfillment Partners delivering content to Netflix in Japan. Netflix has hundreds of partners that deliver digital video, audio, subtitles, and other assets to Netflix. You will be the technical face of Netflix as you help Content and Fulfillment partners by advising them on technical specifications, workflows, and solutions when they encounter issues or have questions. You will be paired with a Media Engineer, who is focused on innovative and strategic advances in the media industry.
The Key Responsibilities Include:
• Evaluating various types of problematic media files and responding to external partners with solutions
• Providing technical support to Content and Fulfillment Partners during On-boarding & delivery
• Educating various internal teams on technical specifications for Video, Audio, and Subtitles
• Working with internal Engineering teams to maintain understanding and proficiency of Netflix systems
• Provide discovery and analysis of Fulfillment Partners' workflows to collaboratively achieve metrics based improvements
• Offer support to the engineers on the team with our ticketing platform, help center, partner analysis, and other areas
Key Attributes:
• Strong desire to lead the investigation and troubleshooting of media related issues for Netflix
• Passion for teaching & collaboration. Distilling technical details down to relatable terms and definitions
• Ability to communicate and interact with vendors on a global level and frame projects with sensitivity to cultural diversity and industrial variation
• History of being the go-to technical problem solver for a group preparing or receiving media
• Working experience with ProRes, IMF, TTML, Lambda .cap, Wav, and other common OTT file formats
• Extensive understanding of video encoding, subtitling, and QC workflows with an ability to quickly analyze and reconcile problematic files and suggest fixes or alternative workflows
• Ability to thrive in a culture based on feedback, innovation, and constant change
• Fluency in Japanese and proficiency in English, including reading, writing, and speaking