HR & Early Careers Coordinator
NBCUniversal
London, UKThis was removed by the employer on 2/21/2018 9:41:00 PM PST
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Full Time Job
Responsibilities
Overview
As the HR & Early Careers Coordinator, reporting directly to the HR Director for UK Distribution and Networks, you will support the HR Manager to deliver first-class employee administration, operational and systems support to employees. This role also supports the Early Careers Programme Manager with recruitment and delivery of all related programmes and initiatives, in particular taking a lead on the First Step work experience programme.
In this role, you will act as the first point of contact for HR and Early Careers-related queries, ensuring all inquiries are addressed in a professional and accurate manner, as well as delivering extraordinary customer service to the organisation. You'll serve as a subject matter expert for HR and Early Careers systems and operations. You will strive to exceed expectations, delivering over and above service level agreements, whilst ensuring processes are productive and efficient.
Key responsibilities
As the HR & Early Careers Coordinator, you will take on the following key responsibilities:
Recruiting and Onboarding
• Ensuring recruitment trackers are up to date and relevant
• Advertising Early Careers and other relevant vacancies, including: posting roles to our careers website and university job boards, preparing job descriptions, and drafting social media posts relating to these vacancies
• Supporting Early Careers recruitment processes, including screening CVs, setting up and reviewing video interviews, Assessment Centre planning and day-of delivery, and delivering feedback
• Assisting with Open Days and career talks both in our offices and at partner institutions/events
• Creating and maintaining employee records via SAP; preparing contracts and letters for new and/or existing staff; handling all on boarding activities
• Tracking all visa and immigration related documentation
HR Processes
• Processing any system data changes, workflows and paperwork for life cycle events, such as promotions and leavers, and ensuring payroll have accurate and up-to-date information
• Ensuring new employees have legal right to work documentation and all other necessary new hire information
• Organising and conducting exit interviews
• Updating and maintaining HR email distribution lists, org charts, employee database (SAP) and other systems as required
• Assisting in any programme rollouts i.e. performance review process, salary planning, benefits open enrolment, new programme launches etc.
• Using BW and other HR systems to provide accurate reports and data to HR business partners and business leaders
• Checking and processing HR invoices
Reporting and Administration
• Generating monthly and ad hoc employee data reports
• Planning logistics for employee meetings, trainings, and roundtables, including room reservations and technology set-up
• Organising and maintaining the filing system for current staff and leavers (electronic & hardcopy)
• Completing and compiling requisition forms and related admin for all Early Careers roles
Client Services
• Providing support on queries from clients including benefits, payroll, recognition tools, holiday, mortgage, and employee reference requests, or redirecting clients to appropriate contacts
• Supporting employees to self-serve using appropriate HR systems or Benefits portal
• Offering solutions and effectively problem solving questions or concerns raised by clients
• Acting as the primary liaison with several HR departments, in order to resolve day-to-day employee issues
• Taking ownership of the Intern Lunch & Learn series; liaising with the business to arrange an interesting and diverse range of speakers, booking rooms and catering, and handling invites and related communications
Qualifications/Requirements
Skills and experience
You will be interested in pursuing a broader career in Human Resources, and will have proven HR experience with a sound working knowledge of HR and recruitment practices and procedures, preferably gained within a large, matrix organisation.
• Strong attention to detail
• Ability to cope in a dynamic and ever evolving environment in a calm and professional manner, maintaining a customer-centric ethos throughout
• Demonstrable ability to prioritise a consistently heavy workload, ensuring all deadlines are met, whilst remaining methodical, accurate and organised
• Solid understanding of HR systems and ability to produce and analyse reports
• Willingness to learn, solution orientated and curious, with an appetite to continually improve processes
• Ability to work with confidential matters discreetly and responsibly, maintaining confidentiality of information at all times
• Excellent computer skills including Microsoft Word, Excel, PowerPoint and Outlook
• Fluent in English, with strong written and verbal communication skills, including great interpersonal skills
Requirements
• All applicants are required to provide documentation to prove they are able to work in their country of hire