Analyst, Talent Acquisition Operations
NBCUniversal
New York, NYThis was removed by the employer on 12/17/2017 7:41:00 AM PST
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Full Time Job
Responsibilities Role Summary
The Talent Acquisition Operations Analyst will have the responsibility for assisting with the administration of all Talent Acquisition system tools relative to configuration, compliance, performance, training and troubleshooting. The Analyst will be expected to juggle multiple responsibilities and projects while providing support across all businesses and divisions at NBCUniversal.
Responsibilities
• Serve as a consultant and provide positive customer service experience for all NBCUniversal business units as well as maintaining relationships on site with our west coast based divisions
• Assist with management of Brassring modules including Agency Manager, Lead Manager, Onboarding and other TA systems such as Broadbean, Sterling and Linkedin
• Act as a System Administrator for Brassring, maintaining business org structure, codes, talent gateway questions, candidate forms, communication templates, workflow/HR Statuses, attachments, system triggers, data privacy statement, etc.
• Troubleshoot questions / problems that come from system users: Recruiters, TA Coordinators, HR and Candidates. Open tickets with vendors when appropriate and escalate issues if necessary
• Assist with recruitment reporting process; compile recruiting metrics, interpret data trends, areas of strength, and areas of opportunities
• Serve as a subject matter expert to successfully educate and train team members on all system functionality and department processes and provide support to new TA Team members
• Serve as a liaison for TA with other functional areas including Parks and International, HR Operations, Diversity & Inclusion, Talent Development, Page Program and HR Partners Qualifications/Requirements Basic Qualifcations
• Bachelor's degree
• Minimum of 1 year using Brassring Applicant Tracking System experience at a recruiter user or system administrator level
• Must have proficiency using PowerPoint or other presentation software and be capable of designing or formatting training documents and reference materials
Additional Job Requirements
• Interested candidate must submit a resume/CV through the link below to be considered
• Must be willing to work in New York, NY offices with occasional travel to other locations as needed Desired Characteristics Desired Characteristics
• Brassring Kenexa Workbench Certification
• Previous project management skills
• Ability to prioritize and handle high volume of requests and maintain high quality user support
• Superior interpersonal, written, and verbal skills
• Proven ability to be flexible, adaptable and collaborative in a fast-past, ever-changing work environment