Information Systems Engineer
Global Eagle Entertainment
Irvine, CAThis was removed by the employer on 10/26/2016 5:08:00 PM PST
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Full Time Job
Description
Information Systems Engineer | Global Eagle Entertainment
Global Eagle Entertainment Inc. (Nasdaq:ENT) is a worldwide provider of media content, technology, and connectivity solutions to the travel industry. Through the industry's most comprehensive product and services platform, GEE provides airlines with a wide range of inflight solutions.
These include Wi-Fi, movies, television, music, interactive software, as well as portable IFE solutions, content management services, e-commerce solutions and original content development. Serving over 150 airlines worldwide, GEE delivers exceptional quality and value to its customers to help them achieve their passenger experience objectives. The company's headquarters are located in Los Angeles, California, with offices and teams located in North America, Asia, the Middle East, Europe, Africa, Oceania and South America.
Key Responsibilities
The Storage Administrator’s role is to plan, deploy and manage storage environments as required per activities of the organization and ensure high levels of availability/security/performance of related business assets, applications, systems and workflows. He or she will act as an expert in storage, assume a critical “hands-on” role in IT projects and support across various platforms and multi-vendor storage systems (SAN/NAS/DAS). The individual will be accountable for the health of the systems under his responsibility, will participate to 24x7 efforts in case of emergency or critical issues, and will sometime have to work out of regular business hours to conduct maintenance on the infrastructure or participate to special projects.
More specifically, the person will be required to:
• Plan, deploy, monitor and manage storage systems and related networking components
• Redact and maintain infrastructural documentation
• Monitor customer requests (tickets); resolve or escalate, as appropriate
• Ensure accurate and non-impactful changes are implemented in the production environment
• Track SAN hardware and software maintenance
• Interact with infrastructure, services or content teams to support storage requirements
• Ensure the availability and performance of the systems under his responsibility
• Troubleshoot and fix issues on systems (servers, network, storage, appliances)
• Perform backup and recovery, tape utilization, reporting, problem solving and management of multi-vendor storage systems
• Assist IT Services on escalated issues and resolutions
• Assist other team members in their work
Qualifications
REQUIRED
• 7-8 years of pertinent IT administration experience progressively moving toward a speciality in Storage Administration
• Expert level on storage array installation, configuration and administration (NetApp, EMC, Nimble and other brands)
• Experience in storage allocation, upgrades and optimizations standards
• Experience in storage performance tuning
• Implementation and analysis of proactive monitoring tools
• Installation, configuration and administration of networking components related to storage
• Hands-on deployment and administration of VMWare platforms
• Experience on DR, backup and archival systems (Commvault, Symantec Netbackup, Backup Exec, VEEAM, ASG Atempo, etc.)
• Excellent communication skills in English, both written and spoken
ASSETS
• Has worked in a media content, post-production or other large storage environment
• NetApp certification (NCDA, NCSE)
• VMWare certification
• Microsoft MCSE or MCP certification
• CCNA certification
• Experience on file transfer systems: Signiant, Aspera, Smartjog
• Experience on the following products: HP Flexfabric, NetApp FAS/E-Series/StorageGRID, ASG Atempo, EMC Celerra/Isilon/VNX
• Experience on digital media workflow, encoding or transcoding software (Digital Rapids, Selenio)
Interests and generic skills
• Pay attention to details
• Autonomy, proactivity and dynamism
• Thorough in communications and follow-ups
• Demonstrated ability to prioritize tasks and lead technical projects
• Provide technical leadership to junior team members
• Ease in mastering new IT technologies/techniques
• Excellent troubleshooting abilities
• Willing to work outside of regular business hours and participate to 24/7 support