Cincinnati RedsCincinnati, OH
Full Time Job
Department: Information Technology
Job Title: Systems Administrator
Reports To: VP of Technology
FLSA: Hourly, Non-Exempt
Job Purpose: This position provides advanced level server and storage hardware & software support to the entire organization.
Essential Duties and Responsibilities:
Manage Microsoft Windows servers and VMware virtual servers
Manage and troubleshoot all systems within the Reds organization
Maintain proper upkeep of systems, run daily backup, check event logs
Maintain security checks of all systems, pc's and laptops belonging to the Cincinnati Reds organization
Monitor all servers' health including virus updates, critical updates, install all patches and secure data
Maintain enterprise storage solutions (Hp 3par, Nimble, and Pure)
Provide daily support of Cybersecurity systems.
Provide game-day support.
Provide support for MDM system (AirWatch)
Provide operational support of Cisco networks.
Provide level 2 and level 3 infrastructure support
Create and revise documentation as related to Server, storage and Cybersecurity infrastructure
Responsible for identification and resolution of technical and operations issues
Day-to-day operations which include support documentation and maintenance of local area network (LAN), wide area network (WAN), virtual local area network (VLAN) and wireless local networks (WLAN)
Troubleshoot and support for networking including connectivity, log monitor and analysis
Follow change management procedures
Maintain all SQL servers include, 3rd party data warehouse.
Provide production control for server upgrades
Maintain O365 environment
Create, install and maintain Windows and Mac workstation operation systems.
Maintain 99.9% uptime on server farm
Provide outstanding customer support
Experience, Education and Licensure:
Bachelor degree in Information Systems, or Computer Science required
Five to seven years of experience as a PC Support Specialist or similar role
Knowledge of Windows, Office, Networking, TCP/IP, Basic Hardware, Troubleshoot basic wiring, printer, laptop, and desktop troubleshooting;
Knowledge of single-sign on (SSO) administration.
Able to maintain and support the health of all servers
Abe to monitor spyware, virus and spam attacks
Excellent customer service skills
Good oral and written communications skills
Able to communicate effectively with management, and staff
Have the desire, drive and ability to learn technical innovations and advancements
Overtime hours may be required
Weekend work may sometimes be required
Must be able to lift 50 pounds from the floor to desktop height
The working environment is inside work with no exposure to weather conditions.
Adhere to Cincinnati Reds Organization Policies and Procedures
Act as a role model within and outside the Cincinnati Reds Organization
Performs duties as workload necessitates
Demonstrate flexible and efficient time management and ability to prioritize workload
Meet Department productivity standards
Equal Opportunity Statement:
The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.
• How did you hear about this job?
• Do you have five to seven years of experience as a PC Support Specialist or similar role?
• Do you have a Bachelor degree in Information Systems or Computer Science?