Communications Associate
NPR
Washington, DCThis was removed by the employer on 4/1/2020 10:44:00 AM PST
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Full Time Job
The Communications Associate supports a range of activities in NPR’s Member Partnership department. The role has a particular focus on NPR’s messaging, positioning and outreach to our network of Member stations. Duties include writing, editing, proofreading, and updating station-facing communications materials and platforms; online community management; maintaining a detailed communications calendar; drafting and preparing presentation decks; and operational/project management support across the Member Partnership functions. This role is focused on B2B communications and community facilitation. Reporting to the Senior Manager of Station Communications, this role will support and liaise with various teams to reflect enterprise-wide strategy and positioning. We are looking for a roll-up-your-sleeves team member who is entrepreneurial, curious, self-motivated, agile, creative, a problem solver and a collaborative team player.
RESPONSIBILITIES
• Create clear, creative and compelling copy for use in a variety of communications channels
• Manage and write flagship weekly newsletter to Member stations
• Work with Senior Manager, Station Communications and other team members to build a scalable online moderation strategy
• Manage and moderate online communities/forums of Member stations on Salesforce, Facebook, and Slack. Collaborate with colleagues in NPR’s product, programming and marketing teams to develop an understanding of station needs, helping to write the playbook as we grow
• Manage and support cross-divisional communications calendar for the NPR Member Partnership team to ensure consistent messaging and support across our station-facing platforms, including our blog, Facebook, Slack, and Twitter
• Post and update content and develop creative organization and editorial solutions for NPRStations.org
• Assist in project management for specific initiatives, ensuring on-time, on-budget, and on-mission delivery
• Assist in drafting presentation and meeting materials for team members and leadership
• Assist in producing and executing station-facing webinars and industry conference/event presentations
• Provide daily copyediting and proofreading support for the Member Partnership team
• Support Member Partnership projects and activities as needed
QUALIFICATIONS
EDUCATION: Minimum education experience, required or preferred. (Ex: Bachelor's degree or equivalent in work experience)
Bachelor’s Degree in either marketing, communications or a related field, or equivalent working experience.
REQUIRED SKILLS
• At least 1-3 years of experience working in communications, community engagement, partnerships, or a related field.
• Strong creative and corporate writing skills.
• Strong copyediting and proofreading skills.
• Experience managing online communities.
• Proven experience managing multiple projects of varying levels of complexity and difficulty across organizational units under deadline.
• Ability to navigate ambiguity and create structures/processes to deliver compelling results.
• Ability to speak clearly and persuasively in public. Comfort with public speaking and presenting to teams.
• Must be able to work independently, juggle priorities, and set personal objectives to meet team goals.
• The candidate must have excellent interpersonal skills, demonstrating the ability to work well with a variety of people at all levels across organizational departments and divisions.
• Strong understanding of (and/or enthusiasm for) NPR’s programming and mission.
• Exceptional attention-to-detail in all matters related to the position.
• Proven ability to work with Salesforce, Excel, Word, PowerPoint, Google Suite, email marketing platforms, content management systems, and databases.
• Familiarity with HTML, CSS, and Javascript is strongly preferred.
• Ability to work effectively in a busy environment with diverse personalities and needs, and pressing deadlines.
• A positive attitude and a go-getter.
Please include a cover letter and resume to be considered.
All applications must include a resume and cover letter to be considered.
NPR offers a competitive compensation and comprehensive benefits package including health and wellness benefits, retirement, and work/life balance programs, as well as opportunities for career growth and development.
NPR is an Equal Opportunity Employer. NPR is committed to being an inclusive place to work that welcomes diverse and unique perspectives, all working toward the same goal – to create a more informed public. Qualified applicants receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.