Co - Director - Ticketing
LiveNation
Beverly Hills, CAThis was removed by the employer on 4/11/2024 8:35:00 PM PST
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Full Time Job
LN Concerts, Co - Director - Ticketing - Southern California
The Role:
Live Nation is seeking a qualified individual for a Ticketing Co-Director position for the Southern California Regional division. This detail-oriented position requires excellent organizational skills, professional interaction with tour partners of all levels, an ability to work efficiently, accurately and effectively under pressure, and ability to complete and prioritize tasks in a timely manner. The ideal candidate will have proven experience in a venue box office or similar ticketing role working with ticketing software. The ability to communicate with respect and diplomacy across all levels of business is essential to this position. Maintaining knowledge of current ticketing trends in the entertainment industry is an essential element to this position.
Responsibilities:
• Manage a-level concert events in third party/open venues across Southern California region from start to finish.
• Oversee regional ticketing team executing large volume of events at multiple venues.
• Build events using Ticketmaster platforms.
• Monitor and maintain event inventory and seat holds, releases, flex pricing, rescaling and dynamic pricing for assigned tours.
• Communicate detailed show info with booking, touring, marketing, and venue teams.
• Implement and execute ticketing focused revenue-maximization opportunities in partnership with talent buyers.
• Work regularly with promoters, Ticketmaster staff, Live Nation Ticketing staff, venue staff, vendors, customers and affiliated parties.
• Develop strong working relationships with all key internal and external stakeholders to ensure ticketing needs are met.
• Provide mentorship and coaching to other members of the ticketing team
• Manage and process ticket requests.
• Assist financial and settlement teams by incorporating financial information into reports and interpreting ticketing audits.
• Adhere to Live Nation ticketing initiatives, programs, policies and procedures.
• Work from office and on-site at venues in the Los Angeles area.
Qualifications:
• Bachelor's degree from an accredited university or comparable work experience
• 5+ years as a Box Office Manager or Ticketing representative
• Avanced knowledge of Ticketmaster Platforms: including HOST, EMT, and TM1.
• Familiarity with Open/Third Party SoCal venues.
• Ability to create ticket scaling maps / Familiarity with CAD process for creating ISMs.
• Familiarity with AXS and other ticketing platforms.
• Experience managing a team, hiring/scheduling staff, processing payroll.
• Experience with night of show operations including advancing with venues, with key partners, organizing/processing guestlists, overseeing box office staff and ordering box office equipment when necessary.
• Familiarity in communicating and working closely with adjacent promoter teams including bookers, marketing, agents, sponsorship, and labels.
• Previous experience in a Live Nation Role or working with Live Nation teams.
• Flexible and reliable team player that can adapt to changes in a rapidly evolving work environment
• Excellent oral and written communication skills with a track record of building strong working relationships across all levels of an organization
• Proficiency with Microsoft Office & Google Doc applications
• Self-starter with a track record of taking ownership and successfully driving projects to completion
• Must possess an elevated, proficient understanding of ticketing operations and inventory management
• Ability to work evening and weekend hours, based on the needs of daily business operations
BENEFITS & PERKS - Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
• HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Paid time off policy including holidays, sick time and day off for your birthday, free concert tickets
• WEALTH: 401(k) program with company match, Stock Program Reimbursement
• FAMILY: New parent programs & support including caregiver leave and infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Crowdfunding network
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a H
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