Supervisor, Operations
Deluxe Entertainment
Burbank, CAThis was removed by the employer on 5/10/2024 1:35:00 PM PST
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Full Time Job
JobSupervisor, Operations
Description About the Role
The Operations Supervisor for Deluxe Cinema plays a crucial role in maintaining the production pipeline, ensuring deadlines are met, and supporting department managers. This position requires prompt handling of operations staff, equipment, or production flow issues, utilizing strong troubleshooting and communication skills and any available administrative and technical resources. Additional tasks from the management team should be prioritized, communicated, and completed.
Responsibilities
• Understand Deluxe Cinema workflows to communicate and troubleshoot issues effectively.
• Enforce procedures and assist in workflow implementations.
• Ensure operations are compliant with security protocols.
• Maintain and seek efficiency opportunities.
• Maintain the accuracy of procedural documentation.
• Support management with disseminating information to operations staff.
• Responsible for setting a positive team environment.
• Facilitate communication across departments.
• Troubleshoot and appropriately escalate any issue that might hinder production.
• Provide internal technical support to staff and respond to technical inquiries.
• Support completing any nonstandard, complex, or time-sensitive workflows and projects.
Skills and Abilities
• Ability to work under High-Pressure situations (Deadlines/High Profile client interaction…)
• Demonstrate strong leadership qualities.
• Utilize critical thinking to solve and prevent problems.
• Detail-oriented and strong organizational skills.
• Good written and verbal communication skills
• Working knowledge of Cinema workflows and standards.
• Experience with Cinema and mastering technology toolsets and infrastructure.
• Working knowledge of Microsoft 365 suite for administrative efficiencies.
• Basic knowledge of cloud infrastructure and operations is a plus.
Experience & Education
• Minimum of two (2) years of experience in Cinema Post-Production
• Minimum of one (1) year of experience in program management and customer service
• Bachelor's Degree from an accredited College/University or equivalent professional experience
We offer competitive pay and benefits program including medical, dental & vision coverage, vacation & sick leave, 401(k), and more.
Deluxe is a global leader in media and entertainment services for film, video and online content.
This role is based in Los Angeles, California and the base pay range for this role is $72,000 - $80,000 annually. Actual amounts will vary depending on education, skills, experience, and geographic location.