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Director of Ticketing
bergenPAC
Englewood, NJ
Uh oh, this posting was removed on 1/25/2016 9:06:00 AM PST
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-Manage all aspects of box office operation ensuring accuracy and timeliness which includes ticketing system, daily sales and their reconciliation, sales receipts daily safe drops, maintenance of records of all transactions; ensures the accuracy of transactions as well as positive customer relations.
-Coordinate and supervise recruitment, training and management of ticket services staff. Enforces customer service and visitor policies and procedures.
-Acts as liaison between patrons and Center's personnel, addressing needs of and services for patrons, in regards to ticketing.
-Maintain scanners for ticketing system and keeps it updated and running smoothly.
-Control and reports box office expenditures and revenues under standard internal audit systems.
-Responsible for all systems of controls and security of cash in the box office at all times whether on site or not.
-Serves as system administrator for the Ticketmaster computerized ticketing system and liaison with ticket system provider. Keep updated on new hardware and software, recommend purchases of new equipment and service maintenance contracts.
-Works with BPAC personnel to coordinate box office events including rentals and other activities.
-Produce various box office reports.
-Coordinate with CEO / Marketing Staff the implementation of marketing research activities and controls to monitor ticket buyer trends.
-Works with marketing Staff to coordinate all tickets sales promotions.
-Work with the Development staff to coordinate tickets, arrangements or promotions for donors.
-Ensure marketing / information materials such as brochures, house programs and other displays are available to visitors in the lobby areas.
-In charge of building shows and discounts into the Ticketmaster system
-Proactively come up with ways to enhance the ticketing operation to increase monetary value to BPAC.
Don't worry we have a lot of jobs on the site like this one;
Browse all jobs
Browse the Theater/Live Events Category
Search for Director of Ticketing jobs in Englewood-NJ
-Manage all aspects of box office operation ensuring accuracy and timeliness which includes ticketing system, daily sales and their reconciliation, sales receipts daily safe drops, maintenance of records of all transactions; ensures the accuracy of transactions as well as positive customer relations.
-Coordinate and supervise recruitment, training and management of ticket services staff. Enforces customer service and visitor policies and procedures.
-Acts as liaison between patrons and Center's personnel, addressing needs of and services for patrons, in regards to ticketing.
-Maintain scanners for ticketing system and keeps it updated and running smoothly.
-Control and reports box office expenditures and revenues under standard internal audit systems.
-Responsible for all systems of controls and security of cash in the box office at all times whether on site or not.
-Serves as system administrator for the Ticketmaster computerized ticketing system and liaison with ticket system provider. Keep updated on new hardware and software, recommend purchases of new equipment and service maintenance contracts.
-Works with BPAC personnel to coordinate box office events including rentals and other activities.
-Produce various box office reports.
-Coordinate with CEO / Marketing Staff the implementation of marketing research activities and controls to monitor ticket buyer trends.
-Works with marketing Staff to coordinate all tickets sales promotions.
-Work with the Development staff to coordinate tickets, arrangements or promotions for donors.
-Ensure marketing / information materials such as brochures, house programs and other displays are available to visitors in the lobby areas.
-In charge of building shows and discounts into the Ticketmaster system
-Proactively come up with ways to enhance the ticketing operation to increase monetary value to BPAC.
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