Billing Specialist
Zaszou Business Services, Inc
El Segundo, CAThis was removed by the employer on 5/8/2015 9:17:00 AM PST
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Full Time Job
Position Description:
The Billing Specialist will be responsible for, but not limited to:
• Process ship confirmations and return confirmations from EDI (Electronic Data Interchange). Generate reports and reconcile confirmed totals against EDI totals.
• Research and resolve confirmation errors or discrepancies. Identify root causes and report issues to appropriate departments. Track issues and escalate recurring problems to get resolution.
• Generate and review invoices and credits. Monitor pricing-identify, correct, and report pricing errors. Track discrepancies and issue corrections.
• Provide support and advice for EDI enhancements and initiatives. Streamline or improve processes and procedures. Work across various departments to correct problems related to invoicing and return credits.
• Process & research mis-shipment claims. Issue billings for overages, pricing corrections, and returns corrections. (Approx 100-200 per month)
• Process manual billings:
- Freight charges (weekly)
- Revenue sharing (monthly)
- Buyouts (monthly)
• Process Defective allowance credits:
- Quarterly & Annual Credits
- Monthly rental titles
- Credits per Licensor agreements (quarterly)
• Support recurring cash app and credit functions
Job Requirements:
• Strong knowledge of billing and collection practices
• Strong research and problem-solving skills
• Excellent customer service and telephone etiquette
• Able to work independently and performs multiple tasks effectively and efficiently
• Excellent oral and written communication skills