Operations Manager
Whalerock Industries
Santa Monica, CAThis was removed by the employer on 10/21/2014 4:46:00 PM PST
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Full Time Job
Operations Manager
Whalerock Industries is currently seeking an Operations Manager to facilitate the day-to-day management of the office environment for our extremely fast-paced, high-growth organization. The ideal candidate:
Will…
• Proactively identify opportunities to streamline and reduce facilities and office costs.
• Manage space planning, across 3 different buildings, handling the assignment of space both for incoming new hires, as well as space allocation changes to existing office assignments, optimizing office space capacity.
• Manage relationships with 3rd party telecommunications and IT partners including provide “white-glove” IT and telecom support to senior executives.
• Work with building management and appropriate internal parties on coordinating employee on-boarding and departure activities, including phone and computer set-up and/or reallocation.
• Manage relationship with property management to ensure swift resolution to facilities issues including HVAC, janitorial services, parking, etc.
• Ensure proper security measures are put into place and followed in the event of an emergency situation.
• Ensure adequate coverage at reception by managing the schedule of a team of assistants.
• Manage a small team (Receptionist & Runner) to ensure our offices run smoothly and efficiently, ensuring all office supplies, beverages & snacks are fully stocked, and equipment is working up to par.
• Deliver great customer service –be responsive and perform and provide high level of service to employees
• Support company culture initiatives and events from an office perspective, leveraging a pool of highly capable Administrative Assistants in this process.
Is…
• A utility player. Willing to find resolutions to issues early, late, and often.
• A self-starter / motivator with a sense of what is and is not appropriate for both conservative business and a creative industry that can push the envelope for entertainment’s sake.
• Cool and calm under pressure with superior organizational skills, integrity, and great follow-through on tasks.
• Articulate and eloquent - able to strike the perfect tone when responding to issues with anyone at any level of the organization.
• Fun and charismatic people person who can talk to anyone; you're flexible, fearless, and excited to help.
• Motivated - understands the impact of a highly-satisfied, excited crew of employees; you are borderline obsessive-compulsive about grinding away at issues.
Has…
• 5 years prior experience in office management, facilities management, operations , or equivalent. Experience in a fast-paced digital and/or entertainment industry environment is preferred.
• Proficiency in the Microsoft Office suite as well as iOS and comfort operating and performing troubleshooting with both; working knowledge of cloud data solutions (DropBox, etc.).
• Excellent communication and customer service skills, as evidenced by ability to interact effectively and responsively at all levels of the organization, including senior management.
• Demonstrated project management and organizational skills are a must, with a track record of being able to manage small- to large-scale projects, on schedule and on budget.
• Ability to maintain composure, working quickly and efficiently under high-volume, high-demand conditions.