Broadcast Engineering Call Center Operator
WWE
Stamford, CTThis was removed by the employer on 5/21/2014 11:19:00 AM PST
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Full Time Job
Overview:
WWE is looking for a new Broadcast Engineering Call Center Operator to join its Engineering Team!
Responsibilities:
• Provide support to the WWE Engineering Team
• Answer Broadcast and IT-based Broadcast requests in a timely and professional fashion
• Perform component and board level repair of broadcast and IT based broadcast equipment
• Ultimately responsible for service of systems and equipment insuring continued serviceability to the internal clients, implementing projects, designs and technology successfully.
• Perform fabrication of interconnect cables, enclosures, consoles and racks
• Provide technical expertise for various systems and equipment.
• Interface with other departments, vendors, suppliers, contractors and others at all levels.
• Will be required to work flexible hours in a 24/7 environment.
Qualifications:
• Experience working in a call-center setting, specifically for Broadcast Engineering
• Ability to follow drawings/schematics and trouble shoot systems and equipment.
• Working knowledge of audio/video technologies, both digital and analog, SD and HD
• Working knowledge of video and audio compression technology (MPEG, Dolby E, Dolby AC-3, WM9, etc…)
• Working knowledge of data network, data communications, computer systems and equipment.
• Working knowledge of computer operating systems (Windows, Linux, Solaris, OSX, etc…)
• Ability to use of AutoCAD, Visio, MS Project, MS office suite applications.
• Ability to work as part of a team in a collegial fashion.
• Associate’s degree (Bachelor’s degree, preferred) in engineering and/or equivalent industry experience.
• A , CCNA, ACSA certifications a plus