Technical Sales Support
VUBIQUITY
Burbank, CAThis was removed by the employer on 1/8/2016 11:35:00 AM PST
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Full Time Job
Overview:
Provide technical administrative support to the sales team. This position will be responsible for supporting the technical aspects of the sale. Partnering with the Sales Team and working directly with our customers.
Responsibilities:
-All order forms for equipment and EPA's
-Qualification efforts. Working with Content Engineering and our customers (especially in Canada) to ensure we meet their encoding requirements from start to finish.
-All Linear activity from new customers, channel acquisition to equipment and turn up.
-All DRM licenses management
-All security surveys. From the start to redlining and submission to the Content providers. The level of work here is increasing as we have more affiliates asking for Multiplatform, U.S. Rights as well as international rights.
-Approximately 25 named VOD accounts working with sales to technically support all customer needs.
-VOD docker swap outs as we transition all hospitality, Caribbean and MBR/9.25 customers from satellite to terrestrial. We expect starting this year we will need to transition all VOD customers from satellite to Aspera (200 customers)
-Manage our FTP site to allow customer's access to our sample encodes as well as custom encoding work.
-Weekly tracking of all SE activity
Qualifications:
-College degree or equivalent
-3-5 years of related experience Technical Support, Junior Sales Engineer / Pre Sales Engineer, Operations, Digital Media
-Proficiency in Microsoft Word, Excel, PowerPoint a plus
-Computer literate with the ability to learn new software applications
-Cablelabs, Video On Demand, Linear, OTT, Multiplatform, Encoding, Encryption, Technical Writing experience desired
VUBIQUITY's dynamic employees take tech and entertainment to the next level! As the leading global provider of Premium Content Services, VUBIQUITY offers exciting opportunities in the fast-paced world of digital and OTT distribution, providing cutting-edge media services. We have been recognized as one of the fastest growing technology companies by Deloitte for the last three years and recently made Built In LA's list of ''Top 100 Tech Employers in LA''. Our employees are passionate, talented, dedicated and constantly challenged to grow. We also offer outstanding wellness opportunities including on-site trainers, fitness classes, educational seminars, and other events to help you flourish and grow. If you want to challenge yourself and grow your career, then join the VU from the top! VU yourself at VUBIQUITY.