EntertainmentCareers.Net
Project Coordinator (PC) Supervisor
Visual Data Media Services
Burbank, CA
Uh oh, this posting was removed on 4/24/2017 9:07:00 AM PST
Don't worry we have a lot of jobs on the site like this one;
Browse all jobs
Browse the Post Production Category
Search for Project Coordinator (PC) Supervisor jobs in Burbank-CA
We are excited to announce that we currently have a position open for a Project Coordination (PC) Supervisor, in our Language Services Department, located in Burbank, California.
Candidates must be highly motivated, with superior work ethic and ability to adhere to strict delivery deadlines, with minimal direct supervision. Must be able to perform in a fast paced environment and lead a team in resolving challenges in a positive and productive manner.
Position Overview
The project coordination supervisor supports the Language Services Department by leading the project coordination team in planning, strategizing and execution of subtitling and caption orders. The PC Supervisor oversees the day to day in the Burbank facility and will report in to the Head of Production (Language Services). The PC Supervisor is a new addition to the VDMS Team.
Responsibilities
• Ensure PC team is keeping the DASH production schedule up to date with assigned resources and purchase order creation
• Ensure all projects and due dates are on track. Flag and address any issues, working with other department stakeholders
• Build a strong relationship with the client services team and be immediate point of escalation for any issues with due dates, performance
• Resolve due date related issues or contact the appropriate personnel when deadlines are in jeopardy of being missed
• Attend the daily production meeting to represent the department and ensure excellent communication with other departments
• Prioritize and assign work (within DASH System) to the project coordination team on a daily basis to meet deadlines
• Oversee the timely completion of all day to day work being performed within the Project Coordination Team
• Uphold strong relationship with operations in Burbank, London, and Bangalore.
• Ensure proper resource coverage is in place to handle day to day needs as well as unplanned and planned absences
• Improve throughput and efficiencies while minimizing errors
• Ownership on PC related rejections ensuring root cause analysis and corrective actions are completed
• Analyze and report on internal and external rejection metrics and causes
• Work closely with other department coordinators, leads, supervisors and managers to understand and follow through with daily priorities
• Understand client specs and provide guidance to make sure all needs are met
• Assist coordinators with technical, scheduling or DASH related issues
• Maintain an awareness of Visual Data's culture and ensure that we are working towards the company's core values and mission statement
• Represent and uphold all operational processes, policies and procedures and maintain an exceptional level of service for our customers
• Provide guidance to PC team on cost impact when utilizing outside resources to ensure we are hitting financial targets
• Provide Training to the PC team on new processes and procedures ensuring proper implementation and roll out
• Manage and approve operator timecards and vacation requests
• Assist in employee development and reviews
• Assist Director of Language Services in meeting company KPI goals
• Undertake additional department duties as required
Desired Skills and Experience
• 3+ years of subtitling, captioning and / or media distribution experience
• Previous experience of managing a team
• Previous experience of dealing with international stakeholders
• Previous experience of dealing with customers, internal and external
• Ability to review and understand technical specs
• Results oriented with strong attention to detail
• Excellent interpersonal and both written and verbal communication skills
• Strong multi-tasker with experience in organizing and managing multiple projects and priorities
• Strong ability to work unsupervised, at a fast pace in a calm and collected manner
• Ability to problem solve quickly, make decisions based in limited information and take corrective action as needed
• Ability to manage client expectations and juggle multiple priorities
• Ability to identify areas of improvement and inefficiency
Don't worry we have a lot of jobs on the site like this one;
Browse all jobs
Browse the Post Production Category
Search for Project Coordinator (PC) Supervisor jobs in Burbank-CA
We are excited to announce that we currently have a position open for a Project Coordination (PC) Supervisor, in our Language Services Department, located in Burbank, California.
Candidates must be highly motivated, with superior work ethic and ability to adhere to strict delivery deadlines, with minimal direct supervision. Must be able to perform in a fast paced environment and lead a team in resolving challenges in a positive and productive manner.
Position Overview
The project coordination supervisor supports the Language Services Department by leading the project coordination team in planning, strategizing and execution of subtitling and caption orders. The PC Supervisor oversees the day to day in the Burbank facility and will report in to the Head of Production (Language Services). The PC Supervisor is a new addition to the VDMS Team.
Responsibilities
• Ensure PC team is keeping the DASH production schedule up to date with assigned resources and purchase order creation
• Ensure all projects and due dates are on track. Flag and address any issues, working with other department stakeholders
• Build a strong relationship with the client services team and be immediate point of escalation for any issues with due dates, performance
• Resolve due date related issues or contact the appropriate personnel when deadlines are in jeopardy of being missed
• Attend the daily production meeting to represent the department and ensure excellent communication with other departments
• Prioritize and assign work (within DASH System) to the project coordination team on a daily basis to meet deadlines
• Oversee the timely completion of all day to day work being performed within the Project Coordination Team
• Uphold strong relationship with operations in Burbank, London, and Bangalore.
• Ensure proper resource coverage is in place to handle day to day needs as well as unplanned and planned absences
• Improve throughput and efficiencies while minimizing errors
• Ownership on PC related rejections ensuring root cause analysis and corrective actions are completed
• Analyze and report on internal and external rejection metrics and causes
• Work closely with other department coordinators, leads, supervisors and managers to understand and follow through with daily priorities
• Understand client specs and provide guidance to make sure all needs are met
• Assist coordinators with technical, scheduling or DASH related issues
• Maintain an awareness of Visual Data's culture and ensure that we are working towards the company's core values and mission statement
• Represent and uphold all operational processes, policies and procedures and maintain an exceptional level of service for our customers
• Provide guidance to PC team on cost impact when utilizing outside resources to ensure we are hitting financial targets
• Provide Training to the PC team on new processes and procedures ensuring proper implementation and roll out
• Manage and approve operator timecards and vacation requests
• Assist in employee development and reviews
• Assist Director of Language Services in meeting company KPI goals
• Undertake additional department duties as required
Desired Skills and Experience
• 3+ years of subtitling, captioning and / or media distribution experience
• Previous experience of managing a team
• Previous experience of dealing with international stakeholders
• Previous experience of dealing with customers, internal and external
• Ability to review and understand technical specs
• Results oriented with strong attention to detail
• Excellent interpersonal and both written and verbal communication skills
• Strong multi-tasker with experience in organizing and managing multiple projects and priorities
• Strong ability to work unsupervised, at a fast pace in a calm and collected manner
• Ability to problem solve quickly, make decisions based in limited information and take corrective action as needed
• Ability to manage client expectations and juggle multiple priorities
• Ability to identify areas of improvement and inefficiency
Per your acceptance of our Terms of Use, if you aggregate, display, copy, duplicate, reproduce, or otherwise exploit for any purpose any Content (except for your own Content) in violation of these Terms without EntertainmentCareers.Net's express written permission, you agree to pay EntertainmentCareers.Net three thousand dollars ($3,000) for each day on which you engage in such conduct.#3/17/2017 12:13:37 PM