Manager, Platform Tools
ViacomCBS
New York, NYThis was removed by the employer on 9/13/2017 5:54:00 AM PST
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Full Time Job
• This role is responsible for leading a team of systems engineers that will have oversight of Viacom’s Platform Tools. This individual will need to be both hands on as well as manage resources to develop a world class center of excellence for Viacom’s Platform Toolset. The individual in this role will have an opportunity to work across many different teams, globally diverse to help set the strategy for building out global platforms for build pipeline as well as project management software.
Responsibilities
• Responsible for leading a team to be administrators and experts on the following toolsets:
• Atlassian Suite
• Jira
• Confluence
• Crowd
• Bitbucket
• Bamboo
• Fisheye
• Hipchat
• Jenkins
• Nexus
• SumoLogic
• Packagist
• StrongMail / StringView
• Wordpress
• Work with product owners for each of the above tools to set technology roadmap, document the roadmap and ensure delivery of milestones in line with roadmap timeline
• Work with Cloud and Compute Services architecture team to design a globally accessible platform for each of the above tools
• Manage and execute the upgrade process for the above tools including testing, communication plan, rollback plan, upgrade execution, post-upgrade testing
• Build center of excellence for SumoLogic that all of Viacom can utilize to get help on complex queries, dashboard creation and log ingestion
• Work with SumoLogic to maintain best practices of the Viacom SumoLogic instance
• Work with Quality Engineering, Software Engineering and Operations on Build Pipeline initiatives to move to Continuous Integration and Continuous Delivery
• Lead project to migrate the Atlassian suite of products from an internally hosted data center to Amazon Web Services
• Participate on the Viacom Jira Steering Committee to adjudicate on platform requests as well as shape the roadmap for the tool
• Work with L1/L2 Operations team to handle basic troubleshooting and maintenance activities and act as a hand-on Level 3 escalation for any incidents or problems
• Create robust monitoring strategy to measure platform health of the above listed systems and create and distribute monthly operations reports
• Continually monitor the marketplace for alternatives to Viacom tools and evaluate whether there may be better options to replace existing technology
Basic Qualifications
• A Bachelor’s degree in Computer Science, Information Systems or Mathematics from an accredited college or university is required
• 2 years’ experience leading teams
• Experience managing Cloud hosted solutions
• Experience managing migrations from data center to Cloud
• Experience administering LAMP and Java based architectures
• Experience with Collaboration and Build Pipeline software
• Experience working in matrixed teams on continuous integration and continuous deployment
• Experience managing infrastructure systems to deliver digital media
• Experience in forging positive work relationships and leveraging resources to accomplish project goals
• Demonstrated ability to learn new technologies and implement them to accomplish project or business objectives
• Demonstrated ability to think critically about a problem and visualize various scenarios for an outcome, communicating any risks to management
• Demonstrate a self-starter attitude. Can be assigned a generic goal and will work independently to come up with their own path to reach fulfillment of that goal without being told which specific tasks to perform.
• Must have excellent interpersonal and communication skills and be capable of writing proposals or basic project plans, acting as a vendor liaison, and making presentations to customers, client audiences or professional peers.
• Must be resourceful and have great troubleshooting skills
• Must be good at multitasking
Additional Qualifications
• Experience in working with onshore/offshore environment is a plus.