EntertainmentCareers.Net
Monitor Department Supervisor & Repair Liaison
VER
Los Angeles, CA
Uh oh, this posting was removed on 10/3/2016 9:06:00 AM PST
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Job purpose:
The Monitor Supervisor and Repair Liaison will coordinate and oversee the daily monitor QC output as well as communication between repairs and the local monitor group.
Duties and responsibilities:
This position will supervise a staff of six out of the Glendale California office, reporting to the National Product Manager and Local Operations Team.
• Coordinates daily and weekly QC inventory forecasts
• Ensures aesthetic and technical quality of all monitor product in the Glendale site.
• Identifies and reports inventory challenges to ensure local product availability
• Communicates equipment issues and shortages with local operations
• Provides daily technical support and customer service to clients
• Reduces maintenance repair costs through QC identification and tracking
• Coordinates between monitor QC team and monitor repairs to keep equipment in active rental inventory
• Coordinates local warranty repair with M&D
Qualifications:
-Position requires five or more years in a lead QC capacity
-Extensive REV knowledge
-Strong understanding of customer service and trouble shooting skills
-Knowledgeable of most monitor, touchscreen, and seamless QC and operation procedures
-Knowledgeable of most monitor, touchscreen, and seamless rigging and mounting solutions
-Must be available for customer service and troubleshooting calls 24/7
-Willing to work occasional nights and weekends
All employee benefits are 100% paid for you and your family by VER because we care about our employee's well-being!
We are an equal opportunity employer.
Don't worry we have a lot of jobs on the site like this one;
Browse all jobs
Browse the Studio Facilities/Equipment Category
Search for Monitor Department Supervisor & Repair Liaison jobs in Los Angeles-CA
Job purpose:
The Monitor Supervisor and Repair Liaison will coordinate and oversee the daily monitor QC output as well as communication between repairs and the local monitor group.
Duties and responsibilities:
This position will supervise a staff of six out of the Glendale California office, reporting to the National Product Manager and Local Operations Team.
• Coordinates daily and weekly QC inventory forecasts
• Ensures aesthetic and technical quality of all monitor product in the Glendale site.
• Identifies and reports inventory challenges to ensure local product availability
• Communicates equipment issues and shortages with local operations
• Provides daily technical support and customer service to clients
• Reduces maintenance repair costs through QC identification and tracking
• Coordinates between monitor QC team and monitor repairs to keep equipment in active rental inventory
• Coordinates local warranty repair with M&D
Qualifications:
-Position requires five or more years in a lead QC capacity
-Extensive REV knowledge
-Strong understanding of customer service and trouble shooting skills
-Knowledgeable of most monitor, touchscreen, and seamless QC and operation procedures
-Knowledgeable of most monitor, touchscreen, and seamless rigging and mounting solutions
-Must be available for customer service and troubleshooting calls 24/7
-Willing to work occasional nights and weekends
All employee benefits are 100% paid for you and your family by VER because we care about our employee's well-being!
We are an equal opportunity employer.
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