Sr. Employee Service Representative
Turner Broadcasting
Atlanta, GAThis was removed by the employer on 11/5/2015 5:27:00 PM PST
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Full Time Job
Please note that this is not an actual open job, but rather a description of skill sets and experience we believe is necessary to be successful as a member of the HR Shared Services Team at Turner Broadcasting. As positions come available for Sr. Employee Service Representatives (SESR), we will not post these vacancies to our website given that this requisition is designed to be a placeholder for interested candidates. Therefore, if you are interested in applying for this position, please submit your resume and cover letter to this requisition. The Recruiter will review resumes on an on-going basis to determine those candidates who best meet the minimum requirements and will contact those select candidate to proceed to the next stage in the process.
The General Services Specialist is the primary and initial contact for employees and HR colleagues regarding general HR inquiries related to Turner and HR policies, processes or services/systems. In addition, the Specialist is responsible for performing or administering elements of HR programs and may facilitate various employee education and training activities such as New Hire Orientation. • Provides information and instruction to clients during problem resolution by accessing information through available resources and databases, including core HCM systems and the Service Center's Knowledge Base tool. • Performs transaction processing in support of HR functions, including data and process audits and reconciliations, administration of programs associated with HR initiatives (i.e., service recognition programs, temporary employee tracking, unemployment claims processing). • Processes transactions by collecting required information or back up documentation from clients or HR colleagues, which may require inquiry and follow up for additional information as needed. • Provides support for self-service and HR technology tools for clients and HR colleagues. • Inputs data into required databases or systems to complete transactions that then flow to populate other business processes and/or databases throughout the company.
Qualifications: Two (2) to five (5) years of relevant human resources experience Two (2) or more years of HR shared services experience Excellent analytical, technical, and communication skills Ability to work in a matrix/cross functional environment internationally Bachelor degree or four (4) or more years of equivalent relevant work experience Demonstrated PC and web literacy and ability to learn new technology and software programs Ability to type with minimal grammatical and/or mathematical errors Microsoft Office Suite proficiency
Turner Broadcasting System, Inc. and its subsidiaries are Equal Opportunity Employers. Turner Broadcasting System, Inc. and its subsidiaries are E-Verify users.